Salesforce Technical Architect - (Manufacturing industry exp mandate)

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Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Technical Architect will support the full implementation lifecycle, from scoping to deployment in an evolving ecosystem consisting of clients and partners. The Technical Architect will be responsible for successfully solutioning the enterprise application E2E, designing and building the Salesforce Industry-specific Manufacturing industry solutions.

Responsibilities:

• Lead a team of developers focused on driving optimized solutions for our clients leveraging Salesforce Manufacturing Cloud

• Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.

• Expertise in User Journey preparations, User Story reviews, Data Modeling, Apex Design Patterns, LWC, and other modern UI techniques.

• Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business stakeholders that shape the architectural vision, and establish a program architectural roadmap.

• Lead the integration efforts with external systems, ensuring seamless data flow, API integrations, and interoperability across various systems and applications.

• Design and implement the solutions for the customer on Manufacturing Cloud to optimize business processes, enhance customer experiences, and drive digital transformation for our customers within the Manufacturing industry.

• Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party stakeholders

• Guide our customers, partners, and implementation teams on how best to execute digital transformation with the Salesforce platform using Salesforce Industries.

• Establish trust with the customer’s leadership, promoting and/or implementing best practices with SFI and Salesforce

• Highlight and manage risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion

Qualifications:

• 10+ years of experience in developing technology solutions.

• 3+ years of experience in handling client-facing projects in positions of increasing responsibility in the context of systems development and related business consulting.

• Salesforce certifications such as Salesforce OmniStudio Developer, Salesforce Certified Platform Developer II or Salesforce Certified Technical Architect are highly desirable.

• Expertise in OmniStudio, Apex, Triggers, Lightning Components, Salesforce APIs, and other relevant technologies within the Salesforce ecosystem.

• Preferred: Experience as a Salesforce Architect, preferably with a strong focus on implementing Manufacturing Cloud.

• Understanding of the Manufacturing industry processes, including

• Manufacturing Partner Visit management

• Manufacturing Sales Agreements

• Warranty, Claims and Rebate Lifecycle management

• Manufacturing Inventory Management - Search & Transfer

• Service Console for Manufacturing

• Desirable: knowledge of Manufacturing Cloud Data Model

• Integration Architecture (Must have)

• Platform Security (Must have)

• Identity and Access Management / Integration Security

• Sharing and Visibility (Must have)

• Data Architecture and Management (Must have)

• Architectural Design Patterns

• Apex Design Patterns (Must Have)

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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