Salesforce Product Manager, AI & Automation

🪐 Discover our galaxy

Join the Future of Work ! Malt is Europe's leading freelance marketplace, connecting over 900,000 talented freelancers with 90,000+ companies. Founded in 2013, we're transforming how work gets done through our tech-powered, human-centered platform. What makes us different:

- A diverse team of 600 Malters across 6 European countries
- A culture that champions equality (50% of our Comex are women) and inclusive growth
- Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI
- A mission to give everyone the freedom to work differently

Ready to help shape the future of work? Your next chapter starts here! 🪐

At Malt we believe that Ambition is the Way, so all lists of missions and responsibilities are non-exhaustive.

Explore your future career 🔭

We are looking for a Salesforce Product Strategist to act as the bridge between our commercial ambitions and our technical ecosystem. In this role, you are not a system administrator; you are a Business Architect. Your goal is to design the most efficient sales journeys and ensure that Salesforce is a strategic asset, not a constraint. You will define "what" needs to be built and "why," while overseeing the "how" through internal developers.

Key responsibilities ✨:
• 1. Business Architecture & Strategy (40%)
• Process Design: Analyze the end-to-end sales cycle for our 5 segments (SDR, Enterprise, SMB, etc.) to identify bottlenecks and design optimized workflows.
• Roadmap Prioritization: Collect and challenge requirements from Field Sales Ops. You own the global Salesforce roadmap and decide which projects will deliver the most ROI for Malt.
• Solution Design: Translate complex business needs (for instance contracts management, lead generation system) into high-level functional specifications. You define the "blueprints" that technical teams will execute.
• 2. AI Innovation & Sales Productivity (30%)
• AI Transformation: Act as a scout for AI trends. You identify where AI (Predictive, Generative, Agents) can remove friction in the sales process as well as for the Sales Operations Team.
• Pilot Projects: Design and lead "Proof of Concepts" for AI-augmented sales features (for instance predictive lead scoring), measuring their impact on sales velocity and conversion.
• Vendor Management: Evaluate and manage third-party AI tools or Salesforce plugins that can accelerate our productivity.
• 3. Change Management & Adoption (30%)
• The "Voice of the User": Ensure that every feature built is actually useful. You are responsible for the feedback loop between the field and the central team.
• Salesforce Enablement Strategy & Adoption: Define the training and communication strategy for new releases. You ensure the 4 Field Sales Ops have the right materials to drive adoption in their teams. You are accountable for the adoption.
• Governance & Data Strategy: Define the rules of the game (data entry standards, ownership rules) to ensure Salesforce remains a clean and reliable source of truth.

About You 🧑‍🚀:
• Background: 5+ years in Management Consulting, Business Analysis, or Sales Strategy. You have a deep understanding of how a B2B/Marketplace Sales machine works.
• Strategic Thinker: You have a "Product" mindset. You think in terms of scalability, user experience, and business value.
• Salesforce Literacy: You know what Salesforce can do (its capabilities and limits), but you prefer designing the solution rather than configuring it yourself. Technical Expertise in Salesforce Flow, App Builder etc… is a plus.
• AI Enthusiast: You have a proven interest in generative AI and automation. Technical Expertise in AI & automation tools (N8N, Make, Clay…) is a plus.
• Analytical Mindset: You are comfortable with data and KPIs. You know how to measure the success of a process improvement. You understand that "garbage in equals garbage out." You are obsessed with data quality and its impact on business reporting.
• Stakeholder Management: You are excellent at navigating complex organizations. You can challenge a Managing Director and align multiple stakeholders with conflicting priorities.
• Language: Fluent in English (French is a plus).

How to join the mission? 🚀:
• First call with Jeanne Vinot Préfontaine, our Talent Acquisition Specialist, to better understand your background, aspirations and answer any questions you may have. (30-45 minutes)
• Interview with Matthieu Chaignot Sales Operations Director, to dive into the role and ensure it’s a match! (45-60 minutes)
• Business case for you to complete and present in order to assess your skills for the role and presentation skills.
• Final interview to discuss Malt’s long-term vision

Malt is the perfect space to thrive personally and professionally 💫

- Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other new joiners at our office in Paris
- Equity: Every Malter is entitled to stock options
- Lunch vouchers (legal benefit): €9/day on your Swile card
- Transportation (legal benefit): 50% reimbursement (any type of transport)
- Healthcare insurance (legal benefit)
- RTT: From 8 to 12 days off per year
- Sports: Company participation to a Gymlib (Wellpass) membership
- Malt sabbatical: Every three years, all Malters are entitled to a one month fully paid sabbatical leave
- Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow
- Remote work: Hybrid policy balancing on-site and home office
- Team building events organized every year

Ready? Get your ticket to Malt 🪐

At Malt, we are committed to fostering an inclusive and diverse workplace. We recruit based on skills, experience, and potential, without any form of discrimination related to age, gender, sexual orientation, ethnicity, religion, or disability. Our mission is to create a work environment where everyone feels valued, respected, and safe to thrive.

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