Salesforce Practice Leader

VP of Commercial Excellence (EU Salesforce Practice Lead)

Remote

Full time

About TechTorch:

TechTorch is a high-growth enterprise technology consultancy that partners with the world’s leading private equity-backed businesses. We deliver AI-powered solutions, accelerators, and data-driven transformation initiatives that drive measurable value at speed and scale.

Our mission is to redefine enterprise technology consulting for private equity. We combine the agility of a scale-up with the discipline and rigor demanded by the most sophisticated investors and operators.

TechTorch was founded by seasoned leaders — including former Bain consultants, CIOs, and tech executives — with deep expertise in technology, transformation, and value creation. We are not a typical startup. We were built to succeed and to deliver results that matter.

About the Team:

TechTorch teams are at the forefront of delivering enterprise technology solutions that help our clients transform their operations, unlock growth, and achieve their investment theses. We combine deep product and domain expertise with a business-first mindset, enabling us to design and deliver solutions that align with client priorities and timelines.

Our teams operate globally, collaborating across disciplines — from AI and data to enterprise systems and digital transformation — to deliver high-impact outcomes. TechTorch’s Commercial Excellence practices help transform lead to cash processes and system.

About the Role:

As the EU Commercial Excellence (CE) Practice Lead, you will be responsible for growing and managing our CE consulting business focused in European region. This role blends sales enablement, client relationship management, team leadership, and delivery. You’ll be a strategic leader helping to shape our regional go-to-market strategy while ensuring successful project outcomes and practice scalability. You may at times need to roll up your sleeves and work directly with teams to deliver client projects.

What you'll do:

Practice Leadership

• Own the CE practice strategy in the EU region, aligned with global practice and company vision.

• Build and manage a high-performing team of Salesforce consultants, architects, and developers.

• Act as a thought leader and evangelist for CE / Salesforce solutions across internal and client ecosystems.

Client & Business Development

• Partner with EU delivery head, EU sales team, and delivery managers to support pipeline growth and close new business opportunities (provide pre-sales support like scoping, estimation, resource modeling, and client proposal).

• Serve as a trusted advisor to clients on Commercial Excellence/Salesforce assessments and implementation programs, providing industry best practices.

• Conduct discovery sessions, scope definition, and solution shaping for client proposals.

• In collaboration with practice and sales leadership develops offerings and accelerator

Delivery

• Act as lead architect on client engagements as well as oversee the successful execution of Commercial Excellence projects in the EU region.

• Act as a first point of contacts for delivery managers to collaborate on resolving client escalations.

• Support delivery excellence by implementing best practices in project governance, risk management, and stakeholder engagement.

• Resolve critical delivery issues and maintain high client satisfaction scores.

Talent Development

• Support in recruiting, mentoring, and growing Salesforce talent within the region.

• Establish training and certification pathways aligned with evolving Salesforce technologies.

• Foster a culture of collaboration, innovation, and continuous learning.

Operational Excellence

• Track KPIs including utilization, delivery health, and client satisfaction.

• Drive initiatives to improve project efficiency, delivery quality, and profitability.

• Collaborate with cross-functional teams (Finance, HR, Operations) to support regional growth.

Who you are:

• 15+ years in Salesforce consulting, with at least 2+ years in a practice leadership or regional management role.

• Proven track record of building and managing hire performing teams.

• Proven track record of managing Salesforce implementations across Sales, Service, CPQ, or Revenue Cloud.

• Strong understanding of Salesforce architecture, delivery methodologies, and go-to-market models.

• Experience managing regional P&L or practice-level KPIs.

• Excellent client-facing skills and executive presence.

• Salesforce certifications (e.g., Application Architect, Sales & Service Cloud Consultant, CPQ Specialist).

• Experience in private equity-backed or mid-market transformation programs.

Our Values

Our values reflect the DNA of the private equity-backed companies we serve — focused on speed, ownership, accountability, and results.

• Client First: We focus relentlessly on delivering outcomes that create value for our clients.

• We, Not Me: We win together. Collaboration drives transformation at scale.

• Get Stuff Done: We execute with speed and precision — because in PE, time matters.

• AI First: We embed AI at the core, enabling scalable, high-leverage solutions.

• Own It: We take accountability for results, delivering on what we promise.

• Agile mindset: We adapt quickly and proactively seek better ways to move forward.

What We Offer

• The opportunity to work at the forefront of AI-powered enterprise technology consulting.

• A high-impact environment where ownership and delivery are rewarded.

• Exposure to top-tier private equity firms and their portfolio companies.

• A global, collaborative team focused on results, innovation, and excellence.

• Flexible, remote-first work environment with high-performance expectations and autonomy.