Salesforce & IT Systems Admin (Thursday to Monday Schedule)

OUR MISSION

To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head.

What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service.

In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million.

And we’re a long way from done!

ABOUT THE ROLE

We are looking for a hybrid Salesforce & IT Systems Administrator to join our Business Innovation team with a unique and vital mission: owning the platform out of hours. This isn't a standard 9-to-5. Working Thursday to Monday, you will be the guardian of our technical ecosystem while the rest of the tech team is offline, you are the "Pilot in Command" for our global operations- specifically acting as the dedicated technical partner for our Porto office and ensuring our Salesforce and IT infrastructure performs flawlessly through the weekend.

YOUR MISSION

You’ll bridge the gap between high-level Salesforce architecture and hands-on IT operations. You will ensure that our Sales, CX, and Ops teams never lose momentum due to a technical glitch. From optimizing complex Salesforce Flows to managing our corporate accounts, you are the person who ensures our "engine" stays cool while the business drives fast.

WHAT YOU'LL DO

• Weekend Platform Ownership: Act as the primary technical stakeholder from Saturday to Monday. You’ll monitor system health, resolve escalated issues, and ensure zero downtime for our commercial teams.

• Porto Office Partnership: Serve as the dedicated technical point of contact for our Porto hub, aligning their local operational needs with our global platform strategy.

• Salesforce Evolution: Drive the intake and execution of change requests. You’ll build and maintain custom objects, complex Flows, and validation rules to keep our "Single Source of Truth" clean and scalable.

• IT Infrastructure & Security: Manage our endpoint fleet using JAMF (macOS) and oversee identity lifecycle management (Joiners/Movers/Leavers) via Okta and Google Workspace.

• Workflow Automation: Partner with the wider Business Innovation team to identify bottlenecks and convert messy stakeholder "pains" into elegant, automated solutions.

• Escalated Support: Act as the 2nd line escalation point for internal teams, tackling complex technical hurdles that require a "security-first" mindset.

WHAT YOU'LL BRING

• The "Hybrid" Skillset: 2+ years of experience in Salesforce Administration (Flows are your bread and butter), combined with solid IT Ops experience (MDM & Identity Management).

• Autonomy: You thrive working independently. You don’t need a manual; you have the confidence to identify a security gap or a system bug and fix it on the fly.

• Technical Toolkit:

• Salesforce: Strong declarative skills (Flow, Reporting, Permission Sets).

• Identity: OKTA

• Endpoint: Windows and MacOS admin experience

• The Weekend Warrior Mindset: You enjoy the focus and impact of a non-traditional work week and take pride in being the person who keeps the lights on and the gears turning.

• Clear Communicator: You can explain a technical "why" to a busy Sales Manager in Porto just as easily as you can document a process in Asana.

NICE TO HAVE

• Salesforce Administrator or Platform App Builder Certification.

• Experience with Retool, SQL, or Zapier for bespoke internal tools.

• Prior experience supporting a high-growth, international scaling environment.

WHAT'S IN IT FOR YOU

• 💸 Competitive comp package

• 🌴 28 days' holiday increasing to 35 with length of service, plus extras for house moves, weddings and more!

• Meal allowance of 8,32€ per working day (via Coverflex)

• 📈 Employee-friendly share options

• ❤️‍🩹 Private healthcare insurance

• 💚 Monthly coaching sessions with Spill - our mental wellbeing partner

• 👪 Inclusive parental, partner and shared parental leave including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies

• 🏖️ 'Work from abroad for a month' annual scheme

• 🧠 Generous learning and development budget

• 🖥️ £500/€550 home office budget

Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.

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