Salesforce Functional Lead

Management Level Manager Job Description & Summary Kia ora, At PwC, our purpose is clear: to build trust in society and solve important problems. Join our diverse whānau of experts and be supported with coaching, flexibility, and a culture where you truly belong. Here, you’ll work with world-leading technology , including A.I. - bringing your people-focused skills and experience to deliver outcomes that matter. This is a place to keep growing. You’ll learn from the best, take on meaningful challenges, and make a lasting impact for our clients, our communities, and Aotearoa. Ngā Kōrero mō tēnei tūranga / About the role We are seeking an experienced professional to join our Customer Transformation team as a Salesforce Functional Lead in Tāmaki Makaurau / Auckland . You will work with clients to shape and deliver transformation initiatives, guiding teams, translating strategy into execution, and driving meaningful customer and business outcomes. Key responsibilities include: Lead client engagements to define business requirements and translate them into effective Salesforce solutions. Mentor and support team members, contributing to capability growth across the Customer Transformation and Salesforce practices. Bridge the gap between technical teams and business stakeholders, ensuring alignment across solution design, process improvement, and implementation. Conduct functional design workshops and map current and future-state processes. Apply systems thinking and customer-centred design principles to improve service experiences and operational performance. Collaborate with cross-functional teams ; including designers, developers, and transformation leads to deliver impactful outcomes. Ngā pūkenga kei a koe / Skills and experience Tertiary qualifications in Computer Science, Engineering, or a related discipline. Salesforce and Salesforce ecosystem partner certifications are desirable. Over 5 years’ experience delivering large-scale Salesforce solutions in a Professional Services environment. Demonstrated team leadership and people management experience, including coaching and mentoring multidisciplinary teams. Proficiency in agile methodologies and delivery tools such as Jira and Confluence. Strong problem-solving, analytical, and communication skills, with the ability to clearly explain technical concepts to a range of audiences. Proven ability to build strong client relationships and engage confidently with senior stakeholders. Ngā āhuatanga hirahira o te mahi ki PwC / Highlights of working at PwC NZ Rewards - Discretionary bonus opportunities; generous referral bonuses; retail discounts & deals . Growth - Global network; leadership development; A.I. tools and training; formal learning pathways. Wellbeing - $250 annual wellbeing allowance; Life & income protection; Sonder/EAP/Headspace; 15 days’ paid sick leave; group-rate health insurance (eligibility applies) Reputation - PwC is known for shaping tomorrow. Join us and you’ll accelerate your career while helping clients and communities solve their most important problems. Flexibility - Flexible working; supportive coaching culture. Time off - Two paid recognition days off provided each year during our annual summer shutdown period; purchase up to two extra weeks’ annual leave. Whānau & community - Paid parental leave for all parents with flexible options and financial planning support; inclusive networks; paid volunteering leave . Mo te aha tāu e tatari ana? / What are you waiting for? Hit Apply now. To learn how you can grow and shine in your career at PwC, visit our careers site at https://www.pwc.co.nz/careers.html . Grow here. Go further. Nau mai ngā tono moata / We encourage early applications: This role may close before the listed date if we identify a suitable candidate. Travel Requirements Up to 20% Available for Work Visa Sponsorship? Yes Job Posting End Date