Salesforce Consultant

Who we are

Everything at BMW TechWorks begins with passion. It transforms a job into a calling. It motivates us to continually reinvent mobility and bring new ideas to life and onto the roads. Passion for collaborative projects turns a team into a strong unit where every viewpoint is appreciated.

Whatever you aspire to, at BMW TechWorks we live and breathe software and we offer a wide variety of departments and fields where you can share your professional passion with us. By delivering software all the way from the idea to the final product, we lead BMW into the future of digitalization and mobility. And this also means:

We search for excellence

We get involved

We keep it simple

We share trust

Join BMW TechWorks on our journey of innovation and excellence as we redefine the future of motion, one product at a time. Our engineers are vital to the innovation and digitalization of BMW Group's driving machines, production, sales and banking processes, and you could be part of our evolving teams.

What awaits you

As a Salesforce Consultant / Business Analyst, you will play a key role in one of our self-managed feature teams within our hub, contributing to a multi-org, international-market Salesforce landscape.

Be an integral part of a cross-functional feature team that values open communication, knowledge sharing, hands-on mentality, and outcome-driven delivery.

Own the functional discovery and solution design for features: clarify scope, define business outcomes, and ensure shared understanding across stakeholders

Gather, analyze, and refine requirements; translate them into Epics, User Stories, and Acceptance Criteria, keeping functional documentation current and actionable

Facilitate structured workshops with stakeholders and the Feature Team Lead to capture business pain points, market-specific requirements, constraints, and desired out

Drive backlog refinement and support sprint planning to ensure items are clear, testable, and ready (Definition of Ready aligned).

Collaborate closely with developers and QA to ensure solutions are built as intended and validated end-to-end, including support for UAT where needed.

Perform light configuration independently (within agreed guardrails), e.g.: permission updates, simple flows, creating/updating fields and page layouts

Document business processes and current-state/to-be flows; identify improvement opportunities and propose pragmatic options (trade-offs included).

Prepare and support operational product releases: release notes, stakeholder communication, rollout readiness checks, and adoption support.

In case of production issues: support structured triage (reproduction, impact analysis), collaborate with operations, and help coordinate resolution.

Actively contribute to Agile ceremonies (stand-ups, reviews, retrospectives), focusing on value delivery and alignment

What should you bring along

University Degree in Business, Computer Science, Engineering or a related field

At least 3+ years of hands-on experience as a Salesforce Consultant or Business Analyst, particularly Sales Cloud and/or Service Cloud, or other CRM systems

Proven ability to translate business needs into clear, testable requirements(Epics, User Stories, Acceptance Criteria); proficiency in documenting process flows, system configurations, and maintaining functional documentation that is current and actionable

Experience with Salesforce and MuleSoft in Salesforce technology stack; understanding of integration patterns and how systems connect within the CRM landscape

Strong analytical and problem-solving skills with attention to detail; ability to facilitate workshops, gather requirements from diverse stakeholders, and ensure alignment across business and technical teams

Hands-on experience with collaboration tools like Jira and Confluence; ability to maintain clean, structured documentation and translate complex requirements into actionable development work

Excellent communication and stakeholder management abilities; proven track record of working effectively in cross-functional and agile teams across multiple time zones

Familiarity with the visualization tools like Lucidchart, draw.io, Office365 suite, or MagicDraw is an advantage

Salesforce certifications, like Administrator, App Builder or Sales/Service Cloud Consultant

Willingness to work with international markets and stakeholder which requires sometimes late shifts

What do we offer? 

Challenging projects with which we are shaping the mobility of tomorrow

Great team spirit within an international team

State-of-the-art global IT landscape and processes

100% implementation of the Agile Working Model methodology

Wide range of personal & professional development opportunities

High level of job security

Work-Life-Balance and flexible working hours

Attractive and performance-related remuneration

Dynamic and highly-motivating work environment

Are you excited by new technologies and an innovative environment? Apply now at [email protected]!

At BMW TechWorks, we view diversity and inclusion in all its forms as a cornerstone of our team's strength. Equal opportunities are a priority, and fair treatment of all applicants and employees is a fundamental principal of our corporate policy. Our recruitment decisions ensure a balanced and inclusive approach, valuing our people’s different personalities and skills, experience and viewpoints, regardless of sexual orientation, national origin or citizenship, gender identity, age, race, color, ethnicity, religion, or disability.

You can find our Candidate Privacy Policy: https://www.bmwtechworks.ro/en/policies/candidate-notice