Salesforce Commerce Cloud Technical Lead

Tryzens Limited is an international digital agency and our mission is to accelerate client success and growth across all channels, leveraging our expertise, insights, and digital-first principles, to deliver compelling experiences that delight and engage their customers.

With headquarters based in London and a proven development centre at Trivandrum, India, a near-shore office at Sofia in Bulgaria, at Melbourne, Sydney in Australia and at Indianapolis in USA. Our areas of expertise include the delivery of digital solutions (eCommerce and non-commerce), multi-channel retail solutions, and project management amongst others. We provide best-of-breed solutions and services to several blue-chip clients primarily within retail, financial services, and other industries. We have built our delivery-focused reputation upon technical innovation, in-depth business knowledge, and creative vision, all of which support our objective of helping clients to gain true value from digital solutions. We have a platform-neutral independent approach working with the world’s leading technology partners Salesforce, SAP Commerce, Adobe Commerce, Shopify, OpenCart, WooCommerce, BigCommerce, CommerceTools and Middleware.

Requirements:
The core responsibilities are:

• Participate in discovery phase.
• Provide estimation of business requirements.
• Highlight possible flows and inconsistencies in business requirements.
• Work closely with software architects and business analysts to ensure requirements are crystal clear and properly translated into work packages.
• Assign tasks to relevant development resources.
• Review estimates with developers to assure business requirements can be delivered on time with the desired code quality (only in case developers have raised concerns around estimation).
• Work closely with clients and developers on resolving issues related to design and requirements.
• Implement efficient and effective strategies for software development.
• Ensure that development coding standards, policies and procedures are strictly followed.
• Ensure all team members apply same technologies, tools and techniques during development lifecycle.
• Provide high level solutions and estimations for business needs based on accumulated business knowledge.
• Review Functional Specification Documents and highlight possible flaws, deviations from initial business requirements or new functionalities being pushed through updated requirements and designs.
• Ensure that the final deliverable within the development team satisfies the business requirements as specified
• Ensure that projects are accurately estimated and delivered to schedule.
• Demonstrate flexibility to respond to change in business requirements.
• Contribute to the process of continuous improvement by highlighting pain points in the projects phase – pre-sale, discovery, planning, development/delivery.
• Demonstrate ownership of all work developed by the team members.
• Ensure project workflow is strictly followed by all team members.
• Train and integrate new team members and proactively support the continued development of existing team members.
• Build and promote a positive working environment for the team.
• Effectively manage team members in line with company policy and procedures, including performance, development, disciplinary and conflict resolution with effective feedback.
• Implement team goals and objectives

Essential Skills & Experience:

• A bachelor’s degree or equivalent.
• Certified SFCC Developer.
• Team player with excellent collaboration skills, with a fantastic can-do attitude
• Self-driven, with an aptitude to learn and keep up with the latest in Salesforce Commerce Cloud (Demandware).
• Must have excellent written and verbal communication skills.
• A minimum of six years of hands-on experience in web technologies including HTML, CSS, JavaScript, JSON, AJAX, JQuery, web analytics, XML, web services (SOAP/REST), and open-source packages/libraries.
• Expert in React and Salesforce PWA Kit, with hands-on experience delivering at least one production project using PWA Kit architecture.
• Should have worked as developer for at least 5 Salesforce Commerce Cloud build projects.
• Should have been involved in Technical Lead activities for at least 2 projects.
• Good understanding of object-oriented programming, relational databases.
• Experience in design and development of third party (backend) integration.
• Demonstrated consistent excellence in applying this competency across multiple projects and/or organizations.
• A minimum of 4 years of project experience in Salesforce Commerce Cloud (Demandware). Expert of SFRA/Site Genesis/Pipelines.
• Proven track record in software development environments and experiences of end-to end project lifecycles.
• Proficient in co-coordinating with teams and clients across different time zones.
• Familiar with JIRA, Confluence, MS Outlook, Word, Excel, Visio, and Project.
• Overall, 8 plus years of IT experience.

Preferred skills:

• Mastery of ecommerce implementation specifically on Salesforce Commerce Cloud, MVC Pattern, Eclipse and ANT.
• Deep understanding of the deployment considerations specific to SaaS based cloud server.
• Understanding of all Administrative options/tasks/interfaces available in Business Manager.
• Knowledge of the concepts of price and inventory and had worked with external vendors to set up feeds and processes for these on projects.
• Individual should be able to work on at least 2 third party backend integrations like Address/shipping/tax validation, Payment authorization, CRM, OMS without help.

Personal Attributes:

• Strong and innovative approach to problem solving and finding solutions.
• Excellent communicator (written and verbal, formal and informal).
• Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution.
• Ability to multi-task under pressure and work independently with minimal supervision.