Salesforce Business Consultant - Octopus by RTG

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Octopus by RTG is hiring a Salesforce Business Consultant for one of our clients

Job Overview:

As a Senior Salesforce Business Consultant, you will play a key role in helping clients leverage the full potential of Salesforce CRM solutions. You will lead discovery workshops and gather business requirements. You’ll act as a trusted advisor to clients, guiding them through digital transformation and ensuring Salesforce aligns with their business goals. You will work closely with business stakeholders, technical teams, and project managers to deliver high-impact projects.

Role Responsibilities:

• Lead discovery workshops to understand client business needs and objectives.
• Gather and document business requirements across Sales Cloud, Service Cloud, and Marketing Cloud.
• Act as a trusted advisor to clients, aligning Salesforce capabilities with strategic business goals.
• Design and deliver scalable CRM solutions for mid-to-large enterprises.
• Collaborate closely with business stakeholders, technical teams, and project managers to ensure successful project delivery.
• Provide guidance on Salesforce architecture and integration best practices.
• Manage multiple projects simultaneously within agile environments.
• Define data mapping strategies and support data migration activities.
• Design and configure Salesforce components such as custom objects, fields, workflows, and reports.
• Utilize Salesforce tools including Flow, Process Builder, Lightning App Builder, and Apex.
• Oversee the integration of Salesforce with other systems using REST/SOAP APIs.
• Maintain strong client relationships and ensure stakeholder satisfaction throughout the project lifecycle.

Requirements:
• 5+ years of hands-on experience as a Salesforce Consultant, with expertise in Sales Cloud, Service Cloud, and Marketing Cloud.
• Proven experience leading Salesforce implementations and delivering successful CRM solutions for mid-to-large enterprises.
• Deep understanding of Salesforce architecture and integration capabilities.
• Experience with requirements gathering, solution design, and managing client relationships.
• Experience working in agile environments, managing multiple projects simultaneously.
• Experience with Salesforce integration (REST/SOAP APIs) and data migration strategies.
• Ability to design solutions that involve data mapping, custom objects, custom fields workflows, and reports.
• Familiarity with Salesforce tools such as Flow, Process Builder, Lightning App Builder, and
• Apex.

Preferred Certifications:

• Salesforce Certified Administrator
• Salesforce Certified Advanced Administrator
• Salesforce Certified Sales Cloud Consultant
• Salesforce Certified Service Cloud Consultant

Other Skills:

• Proactiveness
• Ownership and accountability of the project tasks
• Open communication and transparency about day to day work, issues , risks and progress
• Experience in Agile project methodology
• Collaboration and be team playing
• Estimation of timelines and solution approaches