Salesforce Administrator

About Cleerly

We’re Cleerly – a healthcare company that’s revolutionizing how heart disease is diagnosed, treated, and tracked. We were founded in 2017 by one of the world’s leading cardiologists and are a growing team of world-class engineering, operations, medical affairs, marketing, and sales leaders. We raised $223M in Series C funding in 2022 which has enabled rapid growth and continued support of our mission. In December 2024 we received an additional $106M in a Series C extension funding. Most of our teams work remotely and have access to our offices in Denver, Colorado, New, York, New York, Dallas, Texas, and Lisbon, Portugal with some roles requiring you to be on-site in a location.

Cleerly has created a new standard of care for heart disease through value-based, AI-driven precision diagnostic solutions with the goal of helping prevent heart attacks. Our technology goes beyond traditional measures of heart disease by enabling comprehensive quantification and characterization of atherosclerosis, or plaque buildup, in each of the heart arteries. Cleerly’s solutions are supported by more than a decade of performing some of the world’s largest clinical trials to identify important findings beyond symptoms that increase a person’s risk of heart attacks.

At Cleerly, we collaborate digitally and use a wide variety of systems. Our people use Google Workspace (GMail, Drive, Docs, Sheets, Slides), Slack, Confluence/Jira, and Zoom Video, prior experience in these areas is a plus. Role or department specific technology needs may vary and will be listed as requirements in the job description.

While we are mostly a remote company, travel is required for some team meetings and cross function projects typically once per month or once per quarter, for some roles like sales or external facing roles travel could be up to 90% of the time.

About the Opportunity

The Salesforce Administrator supports the ongoing development, maintenance, and optimization of Cleerly’s Salesforce platform across all departments.
Reporting to the Salesforce Manager, this role is responsible for executing technical builds, maintaining data integrity, and ensuring users have a seamless and scalable Salesforce experience. This role plays a vital part in scaling Cleerly’s commercial systems to advance our mission of improving cardiovascular care through data-driven insights
The ideal candidate has strong technical Salesforce skills, a process-driven mindset, and thrives on solving complex business challenges through automation, configuration, and collaboration. Success in this role will be measured by successful delivery of enhancements against business needs.

Responsibilities

System Configuration & Enhancements

• Design, build, and maintain Flows, Validation Rules, Page Layouts, and Dynamic Record Pages to support evolving business processes.

• Manage users, profiles, permission sets, queues, and sharing settings while maintaining platform security best practices.

• Ensure adherence to security, compliance, and data privacy standards (HIPAA, PHI considerations, user access controls).

• Test, document, and deploy configuration changes using Change Sets in Sandbox or DevOps tools in alignment with governance standards.

• Maintain clear documentation for all configurations and workflows.

Data Management & Quality

• Oversee data imports, exports, and mass updates using Data Loader or equivalent tools.

• Ensure data hygiene, completeness, and consistency across Accounts, Opportunities, Contacts, and custom objects.

• Support regular data audits and quality checks, including deduplication and compliance with data governance policies.

• Collaborate with the Salesforce Manager and BI team to align data structures and reporting metrics across systems.

Process & User Support

• Triage and resolve user support tickets in a timely and customer-focused manner.

• Document business processes and provide input on automation opportunities to reduce manual effort.

• Create and maintain training materials, guides, and quick tips to improve user adoption.

• Conduct periodic user feedback sessions and UAT testing for new features and releases.

Reporting & Analytics

• Build and maintain reports and dashboards to support Sales, Client Services, Implementation, Finance, and other functional teams.

• Partner with the Salesforce Manager to develop executive-level dashboards and performance insights.

• Validate report accuracy and ensure alignment with business KPIs.

Cross-Functional Collaboration

• Work closely with the Salesforce Manager and stakeholders across Sales, Marketing, Client Services, Implementation, and Finance to understand needs and translate them into scalable solutions.

• Ability to understand commercial workflows (sales cycle, client onboarding, renewals) and translate them into efficient, automated Salesforce processes.

• Partner with external consultants on more advanced technical initiatives or integrations.

Requirements

• Bachelor’s degree or equivalent experience.

• 2–4 years of hands-on experience as a Salesforce Administrator.

• Salesforce Administrator (ADM201) certification required.

• Proven ability to configure Flows, Validation Rules, and other declarative tools to support business requirements.

• Strong understanding of Salesforce data model, user management, and security architecture.

• Experience supporting integrations with tools like HubSpot, CPQ, or Service Cloud preferred.

• Familiarity with BI tools (Looker, Tableau) and data visualization best practices is a plus.

• Excellent problem-solving skills and attention to detail.

• Strong communication and documentation skills — able to explain technical solutions to non-technical audiences.

Compensation:

The base salary range for this role varies by location and is aligned to market benchmarks.

• Candidates located in higher-cost labor markets, including California, Washington, New York, New Jersey, Connecticut, Massachusetts, and Washington, DC represent the middle to high end of the range, while candidates located in all other U.S. locations represent the low to middle end of the range.

• Final compensation is determined based on location, experience, skills, and internal equity.

This role is eligible for a 10% target annual bonus, resulting in the following base salary and Total Target Compensation (TTC) ranges:

• Base Salary: $100,000 - $117,000

• TTC: $110,000 - $128,000

*Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.) Additionally, stock options, paid benefits, and employee perks are part of your total rewards.

Working at Cleerly takes HEART. Discover our Core Values:

• H: Humility- be a servant leader

• E: Excellence- deliver world-changing results

• A: Accountability- do what you say; expect the same from others

• R: Remarkable- inspire & innovate with impact

• T: Teamwork- together we win

Don’t meet 100 percent of the qualifications? Apply anyway and help us diversify our candidate pool and workforce. We value experience, whether gained formally or informally on the job or through other experiences. Job duties, activities and responsibilities are subject to change by our company.

OUR COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER. We do not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

By submitting your application, you agree to receive SMS messages from Cleerly recruiters throughout the interview process. Message frequency may vary. Message and data rates may apply. You can STOP messaging by sending STOP and get more help by sending HELP. For more information see our Privacy Policy (https://cleerlyhealth.com/privacy-policy). All official emails will come from @cleerlyhealth.com email accounts.

#Cleerly