Salesforce Administrator

About Checkr
Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including DoorDash, Coinbase, Lyft, Instacart, and Airtable.

We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.

About the team/role:

This Salesforce Administrator role sits within Corporate Engineering, reporting directly to the Director of Revenue and Customer Systems. Our team is focused on maximizing the productivity and efficiency of the entire Revenue and Support organization by owning the architecture, design, build, and maintenance of Salesforce Sales and Service Cloud. This is a hybrid role based out of our Santiago, Chile office.

What you’ll do:

User Lifecycle & Access: Manage the end-to-end onboarding and off-boarding process, ensuring correct permissions across Salesforce and integrated tools like Outreach, ZoomInfo, and LinkedIn Sales NavigatorSupport & Ticket Triage: Monitor internal help channels to triage incoming Jira tickets, resolving technical issues directly or routing cases to the appropriate system ownersData Hygiene & Audits: Maintain a clean CRM by merging duplicate records daily and performing periodic audits to ensure data accuracy and complianceAgile & Operational Support: Support the team’s Agile rhythm by grooming backlogs for clarity to prepare the team for sprint planningCollaborative Improvement: Partner with the wider team to monitor feature performance and help implement small-scale technical enhancements that improve the overall user experience

What you’ll bring:

• Salesforce Foundation: 1+ years of Salesforce administration experience, including a solid grasp of user permissions, security roles, and core platform configuration

• Programming & Scripting: Ability to program or script in at least one language (e.g., Apex, JavaScript, Java, or Python)

• Agile & SDLC Experience: Experience working within the full software development lifecycle (SDLC) in an Agile environment, including collaborating on requirements and participating in sprint ceremonies

• Support & Triage Mindset: A proactive approach to managing help channels and Jira queues, with the ability to diagnose issues and route complex cases effectively

• Ownership & Collaboration: A strong sense of accountability for the feature lifecycle, from initial triage to production release, combined with a passion for continuous learning

• AI Tooling: Experience with Salesforce Agentforce, chatbots, or other AI applications, with the ability to identify where AI can strategically accelerate delivery preferred

• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

• Advanced communication skills in English (both written and verbal)

What you’ll get

• A fast-paced and collaborative environment

• Learning and development allowance $3.000 USD per year

• Competitive cash and equity compensation and opportunity for advancement

• 100% medical, dental, and vision coverage

• Up to $12K reimbursement for fertility, adoption, and parental planning services

• Flexible PTO policy

• RSU package

• Monthly wellness stipend

Pay Transparency Disclosure

One of Checkr’s core values is Transparency. To live by that value, we’ve made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website.

On-target Earnings OR Base Salary range (Santiago, Chile)
$27.200.000—$32.000.000 CLP

At Checkr, we believe a hybrid work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO, San Francisco, CA, Nashville, TN, and Santiago, Chile. Individuals are expected to work from the office 3 days a week. In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location.

Equal Employment Opportunities at Checkr
Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.

Applicant Privacy Policy
If you are a California resident or are located in Alberta or British Columbia, our Applicant Privacy Policy applies to our collection and processing of your personal information when you apply for a role with us or otherwise participate in our recruitment process.

*Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g., [email protected] or [email protected]).