Salesforce Administrator - 100% remote - Europe

NOTE: This is a FULLY remote role, but the candidate must be based within Europe to collaborate with their team, peers, and customers. You do not have to be in the specific country or city shown in this listing, but please only apply if you are physically based within Europe.

Hostaway is a SaaS startup that is transforming the vacation rental industry. With innovative solutions and partnerships with giants like Airbnb, VRBO, and Booking, we're taking on the competition and winning. Leveraging our customer-centric core values, we consistently deliver results that encourage growth, learning, and innovation for our team, our customers, and the industry.

Profitable, high-growth, and the first short-term rental PMS unicorn 🦄. Join us at our most exciting stage yet! Learn more about our recent valuation and story here.

We are seeking an experienced and self-motivated Salesforce Administrator to join our dynamic team. You will be joining a small team responsible for the health, configuration, and continuous improvement of our Salesforce environment. You will work closely with our Sales, Marketing, and Customer Success teams to translate business needs into effective technical solutions within the Salesforce platform.

The ideal candidate thrives in a fast-moving startup environment, is comfortable with ambiguity, and is a proactive problem-solver who can manage multiple priorities and drive projects to completion with minimal supervision.

About the role

• System Administration: Serve as a key member of the Salesforce team administrator for the Salesforce.com environment. Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks.

• User Support: Act as the first line of support for all Salesforce users. Contribute to creation and maintenance of documentation on processes, policies, and application configuration. Provide technical support to the enablement team

• Configuration & Customization: Design, build, and maintain custom objects, fields, validation rules, process builders, flows, and page layouts to meet evolving business requirements.

• Data Management: Manage data integrity through data loading, cleanup, and de-duplication. Implement best practices for data governance.

• Process Improvement: Collaborate with stakeholders across the company to identify, diagnose, and resolve issues and to recommend and implement process improvements within Salesforce.

• Integrations: Manage and maintain integrations with third-party applications and systems connected to Salesforce.

• Reporting & Analytics: Develop and maintain custom reports, dashboards, and analytics to provide actionable insights and track key business metrics.