Sales Training Associate

Navitas is a leading global education provider that has helped generations of learners transform their lives through education. The Navitas portfolio employs more than 5,000 staff and supports more than 60,000 students. It encompasses a broad selection of partners, locations, and opportunities including university pathway programs, English language qualifications, employment training, creative media training, and more.

The Navitas Careers & Industry Division is a leading provider of education and training services. We are dedicated to helping individuals achieve their professional goals through innovative learning solutions and industry partnerships. 

We are seeking a motivated and confident Sales Training Associate with strong training and coaching abilities to join our team. The Sales Training Associate will be instrumental in our training team by contributing to improving efficiencies in sales skills, developing and identifying training needs for a team of National Course Advisors. Join us in shaping the future of our sales team and make a meaningful impact on our organisation's success.

Responsibilities: 

• Review sales calls to determine coaching opportunities for Team Leaders.
• Schedule regular individual and team training plans.
• Evaluate strengths and weaknesses to identify training needs.
• Help facilitate onboarding sessions for new hires and sales trainees.
• Oversee training material and suggest/implement improvements.
• Choose the most appropriate training method per case (e.g., on-the-job training, seminars, and simulations).
• Work closely with key stakeholders to help optimize performance through individual training plans.
• Create an open-communication climate and gather team members’ preferences for potential training.
• Maintain/create and update training collateral.
• Stay up to date with employee development trends.
• Submit reports on training activities and results.

Experience/Skills: 

• Proven experience as a Sales /Customer Service trainer or similar role.
• Strong leadership and teamwork skills, with a demonstrated ability to collaborate across teams and roles.
• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Ability to work effectively in a busy environment.
• Experience in educational or training content development is a plus.
• Understanding of the call centre sales process and associated soft skills that support performance.
• A natural communicator with the ability to establish trusting relationship with our teams.
• A TAE40122 desirable or ability to obtain preferred but not essential.

Navitas Careers and Industry (C&I) focuses on shared values, respect and strengths across our teams, you will work together with others committed to transforming lives through education in a purpose-driven, engaging, and supportive team environment.

At C&I our employee perks and benefits include: 

• Unlimited global career opportunities across the Navitas portfolio
• Flexible working arrangements
• Salary packaging and novated leasing
• 2 paid volunteer days per year for your passionate causes
• Up to 50% scholarships are available to staff enrolled in courses offered by Navitas colleges
• Health & well-being packages including access to our Employee Assistance Program for staff and their immediate family
• Discounted gym memberships, private health insurance, movie tickets, travel, hotels, insurance and selected retailers
• Access to LinkedIn Learning and professional development opportunities

Diversity Equity and Inclusion: 

C&I, as part of Navitas, promotes and embraces an inclusive and diverse workforce. We encourage applications from candidates with disabilities, of all ages and genders, First Nations and Indigenous peoples, and people of diverse community groups. We believe equality, flexibility and diversity deliver a rich and collaborative environment. We strive to ensure that all our staff – no matter where they are from or who they are – feel safe, supported, and are given opportunities to thrive. 

Join us in making the world a better place!

To Apply:

• Submit your CV (if including a cover letter please note you can upload this on the 2nd page of the application process)
• Please note applicants are assessed upon receipt so you are encouraged to apply now.