Sales Support Specialist

Datacentric is a trailblazer in global sports technology, where your skills will enhance the creation of immersive experiences for sports fans worldwide. 

 

Established in 2001, Datacentric operates at the intersection of the sports and media, industries, delivering top-tier technology solutions to sports federations, media companies, consumer platforms, and operators to drive business growth.  

Partnered with prestigious organizations such as the NBA, ATP, NHL, MLB, NASCAR, FIFA, UEFA, Bundesliga, AFC and Conmebol, we cover nearly a million events annually across all major sports. 

As part of our team, you'll leverage our extensive industry relationships and expertise to innovate and elevate the sports fan experience. Moreover, through our Integrity Services division, you'll contribute to promoting an integrity-driven environment that safeguards the sports industry. 

If you're ready to embrace a pivotal role in transforming the sports industry and reimagining the sports fan experience, explore our exciting career opportunities at Datacentric. 

ABOUT US:

The Datacentric Sales Unit is responsible for the sales of all Datacentric products and solutions, which make up over 90% of the Datacentric's business. The sales team consists of more than 200 people from around the world, serving over 1.000 clients and partners in more than 100 countries. The international setup requires collaboration and communication, which is driven by a knowledge management platform where information and experiences can easily be shared, added, and discovered. The unit uses a number of tools and channels to ensure information sharing, internal communication and workforce productivity. 

THE CHALLENGE:

• Administrative support of our sales team
• Manage the increased volume of contract /amendments coming through requires
• Initiating correct activation
• Being responsible for correct forecast
• Support of sales team in dealing with pricing preparation, quotes and corresponding opportunities
• Paper contract preparations, manage coordination for redlining, submitting draft for legal approval
• Direct communication with clients
• Communication with all the internal departments and observation of all internal cross-functional processes required for a sale
• CRM maintenance – being source of deeper knowledge about the CRM system and responsible for client's database - to keep it clean and enrich it
• Basic, sales-oriented technical support

YOUR PROFILE:

• Undergraduate degree (or higher) with a focus in business management, or related field. Equivalent experience will be considered.
• Experience in a similar role between 2-3 years
• Fluent in English (both written and verbal).
• Familiar with CRM systems, Salesforce experience preferred
• Good verbal and written communication skills
• Collaborative team player with strong interpersonal skills
• Build and manage relationships
• Self-motivated and have a professional discipline with excellent follow-through
• Flexible and able to work under pressure
• Excellent knowledge of MS Office
• Knowledge of sports and technology is considered a plus

OUR OFFER:

• Collaborate and support colleagues from all over the world
• The opportunity to work and develop within an inspiring and fast-growing company
• A challenging but rewarding and fun environment
• Working in a global, multilingual organization
• Flexible working hours
• Competitive salary with performance-based incentives

OUR RECRUITMENT PROCESS:  

• Initial (Video) Screening: A quick chat with our Talent Acquisition Partner to understand your background and expectations. 
• 1st Round Interview (In-Person): Meet with the Sales Team Lead to dive into your solution and your expertise, as also discuss team fit.
• 2nd Round Interview (Video): Connect with the Hiring Manager virtually to further explore your approach, gain deeper insight into your expertise, and assess alignment with the team’s goals and culture.
• Final Steps: Receive feedback and, if successful, an offer!

At Datacentric, we celebrate our diverse group of hardworking employees. Datacentric is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) – we believe skills evolve over time. If you’re willing to learn and grow with us, we invite you to join our team!