Sales Support Engineer – Industrial

Delta, founded in 1971, and listed on the Taiwan Stock Exchange (code:2308), is a global leader in switching power supplies and thermal management products with a thriving portfolio of IoT-based smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across 5 continents.

Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies and dedication to ESG. Since 2011, Delta has been listed on the Dow Jones Best-in-Class World Index (formerly the DJSI World Index of Dow Jones Sustainability™ Indices) for 14 consecutive years. Delta has also won CDP with double A List for 4 times for its substantial contribution to climate change and water security issues and has been named Supplier Engagement Leader for its continuous development of a sustainable value chain for 7 consecutive years.

For detailed information about Delta, please visit: www.delta-emea.com  

Industrial Sales Support Engineer will work with our local sales team, regional sales managers, and customers for successful sales conversion. This also includes the pre-sales activities, where one has to assist in formulating/ reviewing the product specification as per the customer's needs, and accelerate the sales procedure accordingly. SSE has to provide training to customers if necessary, preparing the needed material.

Key Responsibilities:

• Provide technical support to the sales team during quotation, including review of customer requirements
• Prepare techno-commercial proposals based on customer requirements
• Conduct product demonstration and technical training for customers
• Collaborate with the corporate technical team to provide optimal solutions to customers
• Collaborate with technical engineers to provide post-sales support to ensure customer satisfaction
• Continuously learn and develop knowledge of power systems, staying up-to-date with the company products portfolio
• Work collaboratively with cross-functional teams (e.g. sales, engineering, technical) to ensure the success of the business

Requirements:

• Bachelor’s degree in electrical engineering, electronics engineering, telecommunications or related field
• Min. 5 years of related working experience
• Strong communication and interpersonal skills
• Understanding of power systems and electrical design
• Fluency in Italian and English
• Strong working knowledge of Microsoft Office and Visio/CAD
• Business travel is mandatory depending on customer requirements (40-60% of the time)