Sales Support Coordinator

At Magnetic Group, we take immense pride in our people and the work that we do. Passion is what drives us, and the mission to help aviation companies help the world is what unites us. If it resonates with you and you have the same values as us, you could become part of our team and shape the industry’s future together.

We are looking for a Sales Support Coordinator to join our team in Vilnius Lithuania or Tallinn, Estonia.

The Sales Support Coordinator’s main tasks will be to handle all pre- and post-sales activities and be the support to the sales team. Their main responsibility is to collaborate with sales team members and help them in their daily duties, to achieve customer satisfaction, revenue generation and long-term account goals in line with company vision and values.

Main responsibilities

Support the sales team by preparing quotations, proposals, and contracts, and by monitoring incoming requests to ensure timely and accurate follow-up.

Maintain and update customer and opportunity data in CRM systems while supporting service order processing and coordinating with internal teams to ensure smooth order execution.

Communicate with customers regarding order status, documentation, and general inquiries to ensure a high level of customer satisfaction.

Provide administrative and operational support to the sales team, including preparation of reports, presentations, meeting coordination, and assistance with sales-related activities.

Contribute to marketing and customer engagement initiatives, including outreach to existing clients, support with training promotion, and coordination of marketing materials and communication channels.

Main Requirements

Previous experience in sales support, administration, or a similar role; experience in the aviation sector (MRO or operator environment) is considered an advantage.

Very good written and spoken English and strong communication skills in an international business environment.

Proficiency in working with common IT systems, including Microsoft Office and CRM/ERP platforms.

Strong organizational and time-management skills with the ability to manage multiple tasks and priorities simultaneously.

Proactive, detail-oriented, and customer-focused mindset with the ability to work effectively both independently and as part of a team.

What We Offer

Opportunity to work in one of the most attractive and fast-growing global industries in the world – aviation 

A fast track to both personal and professional growth in a challenging and rewarding environment 

A great team with diverse backgrounds and true aviation fans 

A culture of trust that empowers you 

A range of perks like health insurance, company events, movie nights, and more

Ready to take your career to the next level and make a real impact in the aviation industry?

Apply now and join us at Magnetic Group! 

Please note that a mandatory background check will be conducted on all successful candidates.