Sales Specialist, Omnichannel Messaging

Cygnify

Singapore, Singapore, Singapore permanent

Posted: January 21, 2026

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Required Skills

B2B Sales Enterprise Deals Close Deals CPaaS Messaging Tools Consultative Selling Negotiation Stakeholder Management Self-Driven Results-Oriented

Job Description

Role: Sales Specialist, Omnichannel Messaging

Location: Singapore

We are partnering with a leading telecom organization to hire a Sales Specialist, Omnichannel Messaging to drive adoption and revenue growth of omnichannel and CPaaS solutions across Government and Enterprise sectors.

Responsibilities:

• Drive new logo acquisition and grow existing enterprise and government accounts
• Achieve and exceed sales targets for Omnichannel, RCS and SMS solutions
• Build and manage a strong sales pipeline with accurate forecasting
• Identify opportunities in authentication, fraud prevention, customer service and engagement use cases
• Help clients move from basic SMS to modern omnichannel workflows (SMS, WhatsApp, RCS)
• Lead end-to-end sales cycles, working with internal teams and vendor partners
• Influence key stakeholders across business, IT and procurement

Requirements:
• 5+ years of B2B sales experience, preferably in CPaaS, MarTech or telecom
• Strong track record in closing large enterprise deals and growing key accounts
• Experience managing long sales cycles with multiple stakeholders
• Exposure to public sector procurement and tender processes
• Good understanding of CPaaS and messaging ecosystem
• Strong consultative selling, negotiation and stakeholder management skills
• Self-driven, resilient and results-oriented

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