Sales & Relationship Manager - Providence, RI

Do you enjoy building strong relationships and helping people find solutions that make their work easier? Are you excited to work with a team in a client-oriented, innovation-driven environment? If so, read on!

CIC is looking for an energetic and client-focused Sales & Relationship Manager to join our growing team. This is a full-time position based in Providence.

YOUR DAY-TO-DAY WORK
As a key member of our Sales & Relationship Management Team, you’ll be the face of CIC to prospective clients, helping them discover workspace solutions tailored to their needs. You’ll represent a service and product that people genuinely love and trust, with the opportunity to build strong relationships that last well beyond the initial handshake.

Here’s how you’ll spend your days:
• Own the Sales Pipeline: From qualifying inbound leads to identifying new opportunities, you’ll be the go-to person for building and managing a thriving sales pipeline. You will address daily inbound inquiries by phone, email, form submission and in person.
• Be a Trusted Consultant: Help clients navigate their workspace needs and find solutions that set them up for success. You will manage a portfolio of clients and oversee their experience at CIC, with a focus on growth and retention.
• Show Off Our Spaces: Lead engaging tours that highlight the unique benefits of working at CIC, ensuring every prospect sees how we can meet their needs.
• Drive Growth: Build relationships with brokers, businesses, and community leaders to generate leads, close deals, and contribute to revenue growth.
• Collaborate and Strategize: Work closely with the Assistant Director of Sales to define and implement sales strategies that help the team exceed its goals.
• Foster Connections: Build and nurture relationships and partnerships that integrate CIC into the fabric of the local innovation community.
• Deliver Exceptional Service: Ensure every client interaction is seamless, positive, and memorable.

ABOUT YOU
You’re a people person with a knack for building relationships and making things happen, and a strong drive to close deals. You thrive in fast-paced environments and love taking ownership of your work.

The ideal candidate will demonstrate these traits and/or possess these skills:

• Tech-Savvy: Skilled in using technology and CRM tools, such as Hubspot, to enhance sales efforts.
• Collaborative: Be a team player who values collaboration and knows how to work well with others.
• Organized & Multitasking Pro: Can juggle priorities and keep everything running smoothly.
• Exceptional Communicator: Demonstrate strong writing, presentation, and interpersonal skills.
• Driven & Entrepreneurial: Are not afraid of a challenge and bring an innovative mindset to everything you do.
• Community-Oriented: Are passionate about building relationships and supporting your local innovation ecosystem.

YOU HAVE
• At least 1-3 years experience in sales, with a proven track record in cold calling, emailing, and prospecting.
• Strong relationship-building skills and a natural ability to connect with people.
• Experience with sales techniques such as cold calling, prospecting, and CRM management.
• The ability to manage multiple priorities while staying organized and detail-oriented.
• A collaborative mindset and the drive to work toward team goals.
• Familiarity with the Providence innovation ecosystem and/or commercial real estate preferred

OUR OFFER
• Starting compensation is $62,812
• 100% company-paid premium healthcare and dental benefits.
• 100% company-paid long- and short-term disability, and life insurance.
• 401k (must be 21+).
• 3 weeks vacation from the start (more with seniority), plus thirteen paid holidays.

ATTRACTIONS OF THE JOB
At CIC, we’re committed to fostering an environment where everyone thrives. Joining our team means you’ll have the opportunity to:
• Work with inspiring clients and colleagues who are shaping the future of industries.
• Grow your career in a company that values innovation, creativity, and hard work.
• Be part of a global community of changemakers.
• Have fun while making a meaningful impact!
Ready to help shape the future of innovation?

ABOUT CIC
CIC builds and connects thriving innovation communities around the world. Founded in 1999 in Cambridge, MA, we were one of the first companies to offer flexible office space and coworking. We manage a global network of innovation-focused workspace, laboratories, and event space across North America, Europe, and Asia, and continue to expand globally.

We invite you to explore all our openings and learn more about our teams here.

ABOUT CIC Providence
CIC Providence opened in summer 2019 in the historic Jewelry District — now known as Providence’s 195 District. The 191,000-square-foot space anchored by CIC is shared with Brown University’s School of Professional Studies and District Hall Providence, the city’s first civic gathering space. Together, these organizations foster innovation and create a hub for research, development, and entrepreneurship across the greater Providence area.

We serve startups and serial entrepreneurs throughout Rhode Island by catalyzing innovation and accelerating entrepreneurship statewide.

We’re inspired by our incredible clients and work every day to meet their evolving needs.

Learn more about us here.

Apply today and let’s build something amazing together!

CIC is committed to building teams that reflect the fabric of the cities we support. We welcome all candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status, disability, Veteran status, or any other legally protected status. Any other human expressions and experiences not mentioned here are equally welcome. If you require an accommodation please let us know. We are proud to be an equal opportunity employer.