Sales Performance Monitoring Officer
Cermaticom
Posted: January 9, 2026
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Quick Summary
Monitor daily activities of Sales team, track performance, and provide feedback to help the team grow and improve.
Required Skills
Job Description
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• Monitor the daily activities of the Sales team (Promoters, SPL, and MRO) mainly through phone calls.
• Review individual performance and assess how each team member contributes to sales targets.
• Check Promoter attendance and ensure it matches the assigned schedule.
• Track daily team activities, including the number of incoming leads or customer interactions.
• Ensure compliance by verifying attendance and field activities such as customer visits, while helping prevent potential fraud.
• Provide feedback, support, and guidance based on performance data to help the sales team grow and improve.
• Minimum education: Bachelor Degree or equivalent. (Fresh graduate are welcome) 
• At least 2 years of experience in a similar or related role.
• Strong communication skills.
• Proficient in spreadsheets and Microsoft Excel.