Sales Performance Leader

• Our competitive benefits package includes everything from financial literacy to health and wellness initiatives, designed with your well-being in mind
• Work with experienced and skilled colleagues who support and inspire one another to achieve collective success
• Take advantage of well-being initiatives designed to support your mental and physical health, ensuring a balanced lifestyle

 

Why join us?

For over 150 years, we've never stopped finding better ways to protect Australians. As one of the nation’s leading life insurers, we’re driven by ambition and a sense of purpose. Our responsibility to our customers, partners, and the broader community is at the heart of everything we do. 

At TAL, we’re empowered to experiment, innovate, and create better products and services. Backed by Daiichi Life, one of the world’s largest insurers, we deliver financial security to millions of Australians through our care and expertise. Bring your curious mind and ambition to shape our industry and help us become the progressive, digitally enabled, leading insurer we aim to be. 

As a Sales Performance Leader at TAL, you’ll play a pivotal role in helping more Australians protect what matters most. By coaching and developing sales agents, you’ll build capability, drive consistent performance, and support strong customer outcomes. You’ll lead with clarity, care and accountability—balancing commercial results with genuine investment in your people. Through hands‑on coaching, feedback and role‑modelled conduct, you’ll create an environment where your team can thrive, meet targets with integrity, and contribute meaningfully to TAL’s commitment to trusted, responsible insurance.

 

In this role you will:

• Drive sales performance by building team capability to consistently achieve submission and completion targets.
• Lift conversion quality through disciplined pipeline management and effective use of leads and contact strategies.
• Develop sales capability through regular coaching, feedback and call calibration that improves individual performance.
• Set clear expectations and actively manage performance to address gaps and sustain high standards.
• Build an engaged, motivated team through recognition, incentives and a strong performance culture.
• Uphold conduct and compliance standards to ensure trusted customer outcomes and business integrity.

• Proven experience leading a sales team and helping people consistently achieve their performance goals.
• A strong coaching mindset, with the ability to develop sales capability through practical feedback and support.
• Confidence using performance data to identify opportunities and turn insight into action.
• Sound understanding of contact centre or sales environments, including CRM and dialler‑based workflows.
• A collaborative and people‑focused leadership style that builds trust, accountability and engagement.
• Commitment to doing the right thing for customers, with a focus on quality, compliance and ethical outcomes.

TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:

• An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index
• Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change
• Reconciliation Advocates – Read our Innovate Reconciliation Action Plan.
• We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community.
• Need adjustments during the recruitment process? Let our team know by getting in touch with us here.—we’re here to support you.

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems. 

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.

#LI-Hybrid 

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.