Sales/Partner Program Enablement Specialist

Position Overview

We are seeking a dynamic Sales/Partner Program Enablement Specialist to join our Partnerships as a Service (PaaS) agency team. In this role, you will design, develop, and deliver comprehensive enablement programs for the partnership and referral programs we build for our clients. You will be responsible for creating training materials and resources that empower our clients' partners and referral networks to drive success and revenue growth.

Key Responsibilities

Enablement Program Development

• Design and develop engaging enablement materials for client partnership and referral programs, including presentations, playbooks, partner guides, job aids, and e-learning modules

• Create certification programs and onboarding tracks tailored to each client's partner ecosystem

• Build scalable enablement frameworks that can be customized across multiple client programs

• Maintain a library of best-practice templates and resources for partnership enablement

Training Delivery & Facilitation

• Facilitate live and virtual training sessions for client partners, referral networks, and internal stakeholders

• Conduct onboarding programs for new partners joining client programs

• Deliver product training, partner value proposition workshops, and co-selling methodology sessions

• Create train-the-trainer materials to enable client teams to deliver ongoing partner education

Client Partnership Program Support

• Develop and maintain partner portals and enablement hubs with self-service training resources for client programs

• Create tiered certification and enablement tracks aligned with client partner program structures

• Design referral partner enablement materials that drive engagement and conversion

• Collaborate with client success teams to ensure partner readiness for program launches and ongoing initiatives

Performance & Continuous Improvement

• Measure effectiveness of enablement programs through assessments, partner feedback, and performance metrics

• Conduct needs assessments to identify skills gaps and training opportunities within client partner ecosystems

• Iterate on content and delivery methods based on data, feedback, and program outcomes

• Stay current on partnership industry trends and best practices to inform enablement strategies

Required Qualifications

• Bachelor's degree in Business, Marketing, Education, or related field

• 3-5 years of experience in sales enablement, partner enablement, training, or learning and development roles

• Proven experience creating and delivering training materials and courses for sales teams, channel partners, or referral networks

• Strong presentation and facilitation skills with ability to engage diverse audiences across multiple client organizations

• Excellent written and verbal communication skills with ability to adapt messaging for different audiences

• Proficiency with learning management systems (LMS), partner portals, and enablement platforms

• Experience with content creation tools (e.g., PowerPoint, Articulate, Camtasia, Canva, Google Workspace)

Preferred Qualifications

• Experience working in an agency, consulting, or client services environment

• Background in partnership programs, channel management, or referral program development

• Familiarity with partner relationship management (PRM) platforms

• Experience in instructional design or adult learning principles

• Knowledge of partnership best practices including co-selling, referral mechanics, and partner lifecycle management

• Project management skills and ability to manage multiple client programs simultaneously

• Certification in training or instructional design (e.g., ATD, CPTD)

Key Competencies

• Client-Focused: Understands client needs and delivers customized enablement solutions that drive partner success

• Communication: Ability to convey complex partnership concepts clearly and persuasively to various stakeholders

• Adaptability: Thrives in fast-paced agency environment and adjusts quickly to different client contexts and priorities

• Collaboration: Works effectively with cross-functional teams including Client Success, Strategy, Marketing, and Operations

• Analytical Thinking: Uses data to inform enablement strategies and measure program effectiveness

• Innovation: Brings creative approaches to partnership enablement challenges across diverse client industries

What We Offer

• Competitive salary and performance-based incentives

• Comprehensive benefits package including health, dental, and vision insurance

• Professional development opportunities and continuous learning

• Collaborative and innovative agency culture

• Opportunity to work with diverse clients and shape partnership programs at scale

• Exposure to cutting-edge partnership strategies and industry best practices