Sales Operations Senior Manager

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Job Category

Operations

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

NOTE: We accept applications from candidates being based in Dublin / London / Stockholm / Amsterdam / Belgium / Italy / Spain / Germany / France.

This is a high-impact role within Salesforce’s Professional Services organization, where strategy and execution come together. You will partner closely with senior leaders to influence sales priorities, shape long-term go-to-market (GTM) strategies, set targets and quotas, monitor pipeline and bookings execution, and drive the operational changes that turn plans into results.
 

We are seeking an experienced Sales Operations Senior Manager to join our EMEA Business Operations and Strategy team. In this high-visibility role, you will operate in a fast-moving, evolving environment to optimize business performance, drive GTM performance, and enable the organization to scale. You will own ProServ sales planning, forecasting, and executive reporting, delivering insights that guide decision-making at the highest levels.

Your Responsibilities & Impact

• Strategy & Execution Partner: act as the EMEA Sales Strategy & Operations lead and trusted advisor to the EMEA Geo SVP, OUs GMs and GTM Leads and senior stakeholders. Drive day-to-day execution including forecasting, pipeline analysis, AP productivity tracking, discounting and business reviews. 

• Rhythm of Business: owns the weekly GTM forecasting cadence to review with the OUs pipeline, supports quarterly bookings commitment assessment, tracks executions on key deals. Consolidates insights and makes final recommendations on commits, upsides etc… Help EMEA prepare for WW quarterly GTM reviews

• Fiscal Year Go-to-Market Planning & Execution: executes the annual GTM planning cycle for EMEA (G4G), including org and capacity design, account and follower carving, quota setting, and regional investment planning. Ensure execution excellence across planning and performance cycles.

• Data-Driven Insights: Drive optimal regional performance by owning business health monitoring. Proactively identify risks and opportunities across pipeline, capacity, productivity, and execution, translating complex data into clear, actionable insights and executive-ready dashboards/presentations for strategic decision-making.

• Operating Cadence & Process Optimization: Partner with regional Leadership to manage the operating rhythm of the business, including Quarterly Business Reviews (QBRs) and performance deep-dives. Champion cross-functional collaboration and lead initiatives to identify, simplify, and automate processes for improved efficiency and data quality across reporting and analytics.

• Partnership with Sales Analytics: provide requests and insights to the analytics team to ensure we get the right dashboards and reporting framework

• Bookings-to-Revenue analysis: accurately predicts bookings and recommends strategic pivots needed to hit targets. Partner directly with regional Business Operations and Sales Leaders to translate pipeline health and bookings into revenue insights, proactively recommending revenue impacts from deals and strategic investments.

• Best practices sharing on sales ops across Geos

Desired Skills & Experience

• Proven experience in Sales Strategy, Sales Operations, RevOps, or Business Operations — ideally within a professional services / SI business, a SaaS captive services business or a cloud player .

• Strong analytical and problem-solving skills, with experience across forecasting, pipeline management, capacity planning, and GTM execution.

• Experience building executive-ready reporting and insights using tools such as Tableau, CRM Analytics, or similar BI platforms.

• Advanced skills in Google Sheets/Excel and presentation tools (Slides/PowerPoint).

• Excellent communication and storytelling skills; able to simplify complex data for senior audiences.

• Strong ownership mindset — proactive, detail-oriented, and comfortable operating with ambiguity.

• Experience coaching, onboarding, or acting as a senior point of contact is a strong plus.

• Demonstrates a growth mindset, entrepreneurial energy, and comfort in a fast-paced environment.

Why Join Salesforce

• Innovative Culture: Be part of a company that's reshaping the future with advanced AI models and cloud solutions

• Global Impact: Contribute to products and operating models that are transforming industries worldwide

• Career Growth: Access professional development opportunities, mentorship programs, and clear progression paths

• Benefits & Perks: Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more 

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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