Sales Operations

About LangChain:

At LangChain, our mission is to make intelligent agents ubiquitous. We provide the agent engineering platform and open source frameworks developers need to ship reliable agents fast.

Our open source frameworks, LangChain and LangGraph, see over 90+ million downloads per month and help developers build agents with speed and granular control. LangSmith offers observability, evaluation, and deployment for rapid iteration, enabling teams to transform LLM systems into dependable production experiences.

LangChain is trusted by millions of developers worldwide and powers AI teams at companies like Replit, Clay, Cloudflare, Harvey, Rippling, Vanta, Workday, and more.

About the role:

We’re hiring for the Sales Strategy & Operations role to join our Revenue Operations organization where you’ll play a critical role in orchestrating and scaling our GTM org. In this role you’ll serve as a trusted advisor and partner to our Sales leadership team, build and drive the operating rhythm, & work cross-functionally on ad-hoc strategic projects. The initial and immediate focus will be the design, execution, and operations of our global territory model.

This is a high-impact role where analytical rigor, technical curiosity, and a drive for scalable solutions will be critical to success.

What you'll do:

• Establish and enforce the operating rhythm / cadence: Lead the standardization of weekly, monthly, and quarterly business reviews (WBR/MBR/QBR) by defining required inputs, outputs, and performance metrics.

• Cross-functional partnership with Sales Leadership & others: Represent RevOps in conversations with sales leadership as we continue to develop and refine our go-to-market strategy.

• Own the entire Territory Design lifecycle: Design, model, implement, and maintain global sales territories and account assignment rules to maximize market coverage and minimize channel conflict.

• Define Rules of Engagement (ROE): Partner closely with Sales Managers to establish, document, and manage clear, enforceable rules for account ownership, lead routing, transition protocols, and channel partner engagement.

• Lead Annual/Quarterly Planning: Partner with Sales Leadership to develop capacity models, set targets, and define strategic sales motions to align GTM resources with product and market penetration goals.

What we're looking for:

• Experience: 5+ years of focused experience in Sales Operations at a high-growth tech company (Consulting or Investment Banking experience preferred).

• Expert-level proficiency in Salesforce: A proven track record of designing scalable GTM processes and policies.

• Strong Systems-orientation: Familiarity with RevOps tools as we evaluate and onboard new tools that will help our GTM function operate more efficiently

• Prior stakeholder management experience: Experience working directly with Sales Managers, Deal Desk, and executive leadership.

• Exceptional analytical skills: Experience with data modeling, and the ability to design clear, actionable reports and dashboards.

• Ownership mentality: You're a self-starter who thrives in ambiguity, takes initiative, and drives results with minimal direction

Compensation: We offer competitive compensation that includes base salary, meaningful equity, and benefits such as health and dental coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation will vary based on role, level, and location. For team members in the EU and UK, we provide locally competitive benefits aligned with regional norms and regulations. Salary Range: $160,000 - $180,000