Sales Operations Representative

Sales Operations Representative

Extreme Networks represents a tremendous career challenge and personal growth opportunity. We’re a company of strong market standing; with proven technological capability and differentiators; and the mindset to over-achieve goals.
We also adamantly promote an internal culture that truly embraces diversity, inclusion and equality in the workplace. Having diversity and Inclusion as part of our core values and beliefs, we’re proud to foster an environment where every Extreme employee can thrive because of their differences, not despite them.
Within Extreme Networks, the sales operations team stands out as one that fosters success in all aspects, from chasing sales targets to providing a first-class team culture.

The SALES OPERATIONS REPRESENTATIVE (SOR) is the ‘quarterback’ for all sales supporting activities in the geography. The SOR ensures all sellers activities align with the business priorities of the EMEA and global sales team and to the Regional Director’s (RD) objectives.
He / she facilitates all administrative elements of the operational sales process and assists each Extreme Networks seller as well as the total EMEA team towards attainment of their monthly, quarterly, and annual operating plan.

Responsibilities include::
• Deal registration management within geo, including auditing, approval / rejection and complete conversion to SFDC opportunity/BMI quote
• Duplication Management, New Customer account creation & Other SFDC Hygiene
• Complete management of Framework Agreements (set-up, maintenance and regular review)
• CSS support – specifically End User update
• Process Documentation of Sales Operational processes
• Shares best practices and initiatives with the sellers
• Covers colleague absences when appropriate

Other Responsibilities:
• He / she reports to the DACH Regional Sales Ops Leader and is part of the EMEA Sales Operations Team.
• Stakeholders / Business Partners include EMEA RDs, Account Executives as well as Virtual Account Executives, the Channel teams, Services and Support team, aligned SEs, Disti Ops, Order Management Team, Finance and Legal team.
• Necessary skills will include:
• Degree level education and/or equivalent experience in sales operations activities
• Strong German and English
• Proficiency in MS Excel, presentations, Data Analytics skills
• Attention to detail and willingness to act both as supporter as well as challenger of field sales teams activities
• An optimistic, confident and enthusiastic attitude with a progressive and pragmatic approach to achieving goals
• Self-starter and team player
• Good relationship-building and problem-solving skills

Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.

We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.