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Sales Operations Analyst

Cision

Sofia, Bulgaria (Remote - Bulgaria, Sofia, Bulgaria) permanent

Posted: March 31, 2026

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Quick Summary

Sales Operations Analyst

Job Description

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.

Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.

Empower your impact at Cision. Be seen, be understood, be you.

We are now looking for an ambitious talent to join our team as a Sales Operations Analyst. In this role you will support our Sales and Revenue teams by making data easier to understand and processes run more smoothly. You’ll help with reporting, analysis, and day-to-day operations to bring more visibility and consistency across the sales lifecycle. You’ll play an important part in helping the team make better decisions and work more efficiently all while contributing to overall sales success.

What You'll Do

• Support both recurring and ad hoc reporting across key sales metrics, including pipeline, bookings, forecasting, productivity, and overall performance

• Maintain and validate sales data within CRM and associated systems, ensuring high levels of accuracy, completeness, and consistency

• Assist in the administration and optimisation of core sales processes, including territory alignment, account assignment, quota tracking, and pipeline management

• Collaborate cross-functionally to support operational workflows, system enhancements, and process documentation

• Analyze sales data trends and generate actionable insights to inform business planning and strategic decision-making

• Contribute to the development of dashboards, presentations, and performance reports for leadership review

• Support system upgrades, testing, and user acceptance processes related to sales tools and reporting platforms

• Develop and maintain standard operating procedures, ensuring adherence to established processes and controls

• Provide additional operational support and take on responsibilities as required to meet evolving business needs

What You'll Bring

• Bachelor’s degree or equivalent experience in Business, Finance, Economics, or a related field

• 4+ years of professional experience in related field

• Understanding of sales processes, CRM systems, and pipeline management is a plus

• Analytical mindset with attention to detail

• Excellent organisational skills with the ability to manage multiple tasks and priorities

• Professional communication skills in English, both written and verbal

• Proactive attitude with a willingness to learn and take initiative

• Comfortable working in a fast-paced, collaborative environment

• Basic experience with data visualisation tools (e.g., dashboards) is advantageous but not required

What We Offer

• Additional Premium Health insurance

• Life Insurance

• Food vouchers equal to 70 Euro per month

• Holiday: 25 days vacation and 4 Wellness day per year

• Flexible benefits (Re:benefits)

• Full Calm subscription

• 24/7 Employment Assistance Program

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [email protected]

Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.

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