Sales Operations Analyst

We’re a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions. Our vision is to help developers, builders, and creators bring their ideas to life with speed and simplicity, by providing a cloud data platform that makes open-source databases, search, streaming, and application infrastructure easily accessible to everyone.

About the Role

As a Sales Operations Analyst, you will play a key role in analyzing and interpreting sales data to generate valuable insights that drive strategic decision-making. This is an excellent opportunity for someone early in their career who is eager to develop strong analytical and problem-solving skills in a fast-paced, high-growth environment.

In addition to core analytics work, we are looking for someone curious about how AI can enhance data analysis and operational efficiency. You will help explore practical ways to incorporate AI-powered tools into our workflows, supporting the team’s journey toward greater AI readiness and smarter, faster decision-making.

You will work closely with Sales, Revenue Operations, Data, and other cross-functional teams to ensure data-driven decision-making, continuous optimization of sales strategies, and thoughtful adoption of emerging AI capabilities.

What You’ll Do

• Analyze sales performance data to identify trends, patterns, and opportunities for growth.

• Develop and maintain dashboards and reports that provide actionable insights to sales leadership.

• Support sales forecasting by leveraging data modelling techniques and historical trends.

• Assist in maintaining data accuracy and integrity within CRM and other sales analytics tools.

• Work with internal data teams to enhance data accessibility and usability for sales operations.

• Provide insights and recommendations to improve sales efficiency and effectiveness.

• Collaborate with Sales Leadership to develop key performance indicators (KPIs) and track success metrics.

• Utilize statistical and analytical techniques to uncover insights that support strategic sales decisions.

• Explore and experiment with AI-powered tools (such as AI-assisted analysis, automation, or reporting) to improve how insights are generated and shared.

• Identify opportunities where AI or automation can streamline repetitive analysis or reporting tasks.

• Contribute to building AI awareness and readiness within the Sales Operations team by sharing learnings, best practices, and new tools.

• Assist in evaluating and optimizing sales processes through data-driven analysis.

What We're Looking For

• 1 - 2 years of experience in data analytics, sales operations, business intelligence, or a related analytical role.

• A degree in Business, Data Science, Economics, Statistics, MIS, or a related field.

• Strong analytical skills with the ability to interpret complex data and generate meaningful insights.

• Knowledge of CRM tools such as Salesforce.com

• A detail-oriented mindset with excellent problem-solving skills.

• Strong interpersonal skills with the ability to communicate complex data insights effectively.

• Experience with data visualisation tools such as Tableau, Power BI, Looker, or similar.

• Proficiency in SQL and experience working with data warehouses is not a must, but a nice to have.

• Curiosity about AI tools and their application in analytics, automation, and business operations.

• Experience experimenting with tools such as AI copilots, data assistants, or prompt-based analysis tools is a plus.

• A proactive, self-starter attitude with a passion for data-driven decision-making and continuous improvement.

• Flexibility to work at critical business times such as End of Quarter.

Amazing! What’s next:

If you think Aiven is the place for you and that our Values align with yours, send us your resume and we’ll get in touch!

Global Benefits:

Our global benefits are designed to help you thrive and grow, personally and professionally:

• Participate in Aiven’s equity plan.

• Balance work and life with our hybrid work policy.

• Choose the equipment you need to set yourself up for success.

• Use your Professional Development Plan budget for learning opportunities.

• Receive holistic wellbeing support through our global Employee Assistance Program.

• Inquire about our Global Time Off Commitment (Parental and Sick Leave, as well as Personal Time)

• Enjoy country-specific benefits for our global cast.

How to Recognize and Avoid Employment Scams:

There has been a rise in fake job postings used by scammers to get personal information. At Aiven, all of our emails relating to recruitment come from an @aiven.io, @greenhouse.io or @eu.greenhouse.io domain and all of our interviews are conducted by video call or in person. Our interviews will never occur via text or chat. If you’re unsure of the legitimacy of a job opportunity/offer pertaining to Aiven, please don’t hesitate to reach out to us at [email protected].

Equal Opportunities:

Aiven provides equal employment opportunities to all qualified employees and applicants for employment without regard to age, gender identity, national or ethnic origin, religion, sexual orientation, physical and mental ability, marital and family status or without regard to any other similar personal attributes. Aiven complies with applicable local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, training and any other terms and conditions related to employment.

At Aiven we are committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our working environment and job application procedures. We make all reasonable accommodations for persons with disabilities or who otherwise need support to thrive in the workplace. We are committed to continuously improving workplace accessibility. There is an option to request a discussion in the application process but if you have any questions before applying please write to us at [email protected].

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