Sales Manager

We build the tech that moves industries forward. We have our eyes set on AI, energy, logistics, sports and other complex and exciting segments.

We believe in an innovative approach to solving deep issues and encourage our people to find their own solutions. We are constantly rethinking processes, business models, architecture, and tech stacks.

We foster a sense of curiosity, experimentation, and passion beyond code. With us, you can easily deepen your knowledge in any field you’re curious about. And because we work across many industries, you’ll be gaining the experience others can only dream of.

Specialized Units at NFQ deliver high-impact expertise across UX/UI, DevOps, Cyber Security, and Mobile development, historically supporting internal Delivery Units and their clients. As the organization enters its next stage of growth, these capabilities are expanding into direct client acquisition through a newly established Growth function. This marks a strategic step toward strengthening NFQ’s external CX offering and building a more proactive, market-facing approach—particularly within the e-commerce space.

The Sales Manager will play a central role in this setup by converting qualified opportunities into long-term client partnerships and driving revenue performance against agreed targets. Working cross-functionally with Lead Generation Specialist, Marketing, and Delivery teams, this role directly impacts pipeline conversion, commercial outcomes, and the evolution of NFQ’s CX sales approach.

In this role, you will:
• Own the full sales cycle from qualified lead to signed contract, ensuring high conversion efficiency
• Achieve agreed conversion targets on sales-qualified opportunities
• Conduct structured discovery sessions to uncover client CX, UX, and e-commerce challenges
• Translate client needs into tailored CX solutions, primarily leveraging UX/UI services with cross-sell extensions
• Identify cross-sell opportunities and collaborate with relevant teams to develop tailored proposals
• Build and maintain a high-quality pipeline aligned with ICP and revenue targets
• Prepare and deliver compelling proposals and presentations with clear business value articulation
• Negotiate commercial terms and close deals in line with margin and pricing expectations
• Collaborate closely with Lead Generation Specialist, Marketing, and Delivery teams to ensure strong qualification and seamless handoffs
• Maintain disciplined CRM usage, forecasting accuracy, and pipeline visibility
• Proactively provide feedback and work on offer update

What you will bring:
• 2–4+ years of experience in B2B consultative sales, business development, or account management preferably in digital, CX, e-commerce, or IT services
• Proven track record of closing deals and achieving high conversion rates in consultative sales environments
• Strong consultative selling skills, including discovery, needs analysis, and solution positioning
• Ability to understand and articulate digital service offerings (UX/UI, development, analytics, etc.) in a business context
• Experience managing full sales cycles, from qualified lead to contract signature
• Strong negotiation and stakeholder management skills, including working with multiple decision-makers
• Data-driven mindset with the ability to manage pipeline, forecast, and sales performance metrics
• Experience working with CRM systems and maintaining structured sales processes
• High ownership, accountability, and ability to operate in a fast-moving, ambiguous environment
• Fluency in English language, written and spoken

What we offer:
• A working culture that is high performing, ambitious, collaborative and fun
• Health insurance and a yearly training budget (local and international conferences, language courses), employee-led workshops
• Flexible working hours
• Bonus for referrals
• B2B contracts include paid annual service break and paid public holidays in Poland
• Office perks and team activities

Salary range:
60 - 91 PLN/h + VAT (B2B) + Motivational System
8 300 - 12 500 PLN gross (Permanent) + Motivational System

If you have any questions, please contact me at [email protected] or via Linkedin.

Check all our career opportunities here.