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Sales Manager - Grocery

Deliveroo

Milan, Milano, Italy permanent

Posted: February 10, 2026

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Job Description

Our Sales Grocery and Retail Team ensures the onboarding, for the Italian market, of the most relevant Grocery Retailers that are not working with Deliveroo yet. As our business continues to scale, we become a major revenue channel for Grocery & Retail Partners - aside from providing best-in-class support, we are partner consultants that use data-driven insight and industry knowledge to drive our partner's growth. The team is a passionate and dynamic group of team players that work well together and cross functionally with other departments...and of course, they’re fun, personable, and great at building relationships!

This is an individual contributor role based in Milan, requiring availability for travel.

What you’ll be doing:

• Pitch and close grocery partnerships with most relevant players in the territory with a proactive approach, using a variety of channels/means of communication (cold calls, visits and in person meetings)

• Take control over your own pipeline, manage your portfolio of leads to ensure strong conversion rates and exceeds ambitious volume & quality targets

• Lead the end-to-end sales cycle with our potential grocery partners through strategic negotiations and making the most attractive offers that achieves business objectives

• Ensure a smooth and complete integration process when bringing a partner onboard, from the registration phase to the operational launch and generating sales

• Support our wider commercial team with ad-hoc strategic initiatives like field pitch days, marketing roll-outs, and cross-functional projects

• This is an individual contributor role and it will NOT involve managing a team

Skills & Requirements:

• 5-6 years of B2B sales experience in related fields such as groceries/retail or FMCG (GDO experience is ideal)

• Self-driven with a proven sales record and an appetite for scaling your portfolio

• Phone-based sales experience is a plus

• Strong communication skills whether it be face to face, through phone or email

• Perseverance and grit – you’re not afraid of rejection

• Competitiveness – you’ll be working within a highly efficient team who like to win (as individuals and together)

• Curiosity – you’re a lifelong learner who is always striving to be outside of your comfort zone and test new ideas

• Top notch people skills – you have bags of emotional intelligence and can persuade even the toughest of the leads

• Team player - you will be great at collaborating with other teams and colleagues: we win together

• Passion for Data and data driven mind-set

Life at Deliveroo

We are a growing team, with very large impact, looking to answer some of the most interesting questions out there. We move fast, we're always looking for new ideas and we're very transparent about the decisions we make and why we make them.

Benefits and Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer different great benefits in areas monthly Deliveroo credit, welfare program, community, convenience, growth, time away and relocation. We believe a great workplace represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander.

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