Sales Manager (Dubai)

Confidential

Dubai, Dubai, United Arab Emirates permanent

Posted: March 23, 2026

Job Description

You probably remember the best customer journey you’ve ever experienced, and the worst one too. But why is that? What can businesses do to keep you engaged, solve your problems, and make your life easier and more beautiful, not just in one moment, but across every interaction?

“The entire customer journey. One platform”

People move between channels, platforms, apps and physical locations without thinking about it. Wherever your journey starts and wherever it continues, our goal is simple and ambitious: “Enable growing businesses to serve, sell, interact and engage through one Global AI Powered Customer Engagement Platform. We connect conversations, customer data and payments with AI Agents, so that businesses all over the world can grow faster, together.

All our services are fully integrated within our unique business structure, consisting of four business units: Connect, Pay, Live, and Engage.

Now, we’re looking for a Arabic Speaking Sales Manager to join our Dubai sales team and help drive growth for our regional business, with a focus on our SaaS and Telco offerings under the Engage & Connect business units, which leverages advanced AI and omnichannel technologies to revolutionize customer engagement for our clients.

What you will do

We are building the ultimate Global AI-Powered Customer Engagement Platform that lets businesses connect with customers, automate work, and handle every interaction through one reliable, user-friendly platform.

As a Sales Manager, you drive sales and build strong client relationships. You’ll collaborate with cross-functional teams to deliver innovative solutions that transform customer communication.

In your first 12 months, you will:

Sales Strategy & Execution

• Develop and execute a go-to-market strategy for the MEA region enterprise market.

• Build and maintain a sustainable sales pipeline to meet and exceed revenue targets.

• Identify new business opportunities and upsell/cross-sell within your existing customer base.

Client Engagement

• Deliver engaging product demos (online and in-person) to showcase the value of our Engagement Platform.

• Build strong, long-term relationships with clients by understanding their needs and delivering tailored solutions.

Collaboration & Representation

• Work closely with Marketing, Technical, and Account Management teams to ensure seamless client onboarding and satisfaction.

• Represent CM.com at industry events, conferences, and networking opportunities to expand your reach and identify new prospects.

Sales Operations

• Use Salesforce CRM to manage your sales activities, track progress, and provide insights to management.

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