Sales Manager

About the Role

The Sales Manager at Furnished Finder drives listing subscription and value-added

services (VAS) revenue through our ~35-person sales team and high-volume LDR

(Lead Distribution Rep) function.

Reporting to the Senior Director of Sales, you will manage 5 direct reports: 4

Team Leads (overseeing ~35 sales reps) and 1 LDR Supervisor (managing the LDR

dialing and qualification team). You own strategy, performance, and outcomes

across the full sales funnel from initial contact through close while your team

handles day-to-day execution.

You're both coach and strategist: obsessed with conversion rates, pipeline health,

and building a culture of accountability and continuous improvement.

This is a remote role based in Colombia.

Success in the first 3–6 months looks like:

• Establish a clear understanding of funnel performance and identify the highest-leverage conversion gaps

• Build strong coaching relationships with all 5 direct reports and assess team capabilities

• Optimize LDR-to-sales handoff process to reduce speed-to-lead

• Implement at least one structured A/B testing initiative across outreach sequences or messaging

• Report consistently on pipeline health, performance trends, and strategic recommendations to senior leadership

Key Responsibilities

Sales Leadership & Revenue Accountability

• Own revenue targets for listing subscriptions and VAS products across the new listings organization

•  Drive conversion improvements across the full funnel: contact qualified→lead opportunity close→

•  Manage 5 leaders: 4 Team Leads (~35 sales reps) + 1 LDR Supervisor (LDR

• team)

•  Optimize the hand-off between LDR and sales teams for maximum speed to-lead and conversion

•  Monitor performance against quota; coach Team Leads to close gaps and develop their reps

• Analyze pipeline health, sales velocity, and win/loss trends to identify opportunities

•  Report weekly/monthly on performance, testing results, and strategic recommendations

Sales Strategy & Outreach Execution

•  Own outreach sequencing strategy from LDR initial contact through sales close

•  Define lead qualification criteria, routing logic, and distribution rules

•  Design LDR scripts and qualification frameworks to maximize contact and qualification rates

•  Partner with Marketing on sales scripts, messaging, objection handling, and A/B testing

•  Implement tests on cadence, timing, messaging, and channel mix across both teams

•  Define sales best practices; ensure Team Leads cascade to their reps

•  Continuously communicate what's working, being tested, and not working to leadership and cross-functional partners

•  Provide Marketing feedback on lead quality and conversion by source/campaign

Coaching & Development

•  Conduct regular 1:1s and performance reviews with 5 direct reports

•  Develop Team Leads' coaching skills and leadership capabilities

•  Partner with LDR Supervisor on scripting, process improvements, and capability building

•  Build a culture of accountability through clear expectations and metrics transparency

•  Implement training plans, role-plays, and certifications to upskill teams

•  Lead onboarding strategy for new leaders and support their team onboarding

•  Create career paths and development opportunities

Process & Cross-Functional Partnership

•  Partner with Ops Excellence on HubSpot optimization, workflow automation, and lead routing

•  Identify bottlenecks and improvement opportunities; collaborate on solutions

•  Define requirements for dashboards, tracking, and analytics

•  Work with Marketing on campaign performance, lead quality, and volume planning

•  Collaborate with Product on customer feedback, objections, and roadmap input

•  Coordinate with Customer Success on post-sale handoffs

Requirements

• 3+ years of sales experience in B2C, marketplace, subscription, or SaaS sales

• 1+ years managing sales managers, team leads, or sales teams of 25+ reps

• Proven track record scaling sales organizations and improving conversion rates

• Experience designing outreach sequences and optimizing full-funnel sales motions

• Experience with LDR, SDR, or BDR functions and optimizing handoffs between teams

• HubSpot CRM proficiency including workflows, sequences, reporting, and lead routing

• Strong analytical mindset; able to interpret sales data and drive decisions from metrics

• Strong coaching skills with experience developing frontline managers

• Comfortable managing remote and distributed teams

• Bilingual English/Spanish at C1 level or higher

About Furnished Finder

Furnished Finder is the trusted leader in mid-term rentals. We started in 2014

with a focus on traveling nurses and medical professionals. The site grew

exponentially during COVID-19, going from