Sales Manager, Australia

Zodia Custody is an institution-first digital assets platform backed by Standard Chartered, in association with Northern Trust, SBI Holdings, National Australia Bank, and Emirates NBD. Through the combination of its custody, treasury, and settlement solutions, Zodia Custody enables institutional investors around the globe to realise the full potential of the digital assets future – simply, safely, and without compromise.

Our Vision

We remove compromise. Bringing together giants of the traditional banking and digital asset worlds – leaders in emerging markets, technology and global custody – ensures everything we do is born institution-first.

Only we blend a forensic insight of institutions with client-focused innovation, applying the framework of governance that frees them to fearlessly embrace the digital asset future.

Our Mission

However the needs of digital asset custody evolve, and however fast, we ensure our solutions are institution-ready. Wherever our clients are on their digital asset journey, we ensure custody is compromise-free.

Delivered with care, insight and simplicity. Familiar to the way they work. Empowering them to navigate established or new digital asset markets with ease and total assurance.

The role of Sales Manager, Australia

The Sales Manager, Australia will play a critical role in supporting the Australian entity, driving strategic growth and operational excellence.

• Sales targets & revenue growth: Meet or exceed individual sales targets and work closely with team members to collectively reach or surpass team sales objectives. Actively engage in upselling and cross-selling to maximise revenue from existing and new clients.
• Team Leadership and culture development: Lead and support Sales Associates by providing mentorship, clear guidance, and constructive feedback to enhance team performance. Foster a positive and collaborative environment that embodies ZC's culture, motivating the team to achieve their best.
• Relationship management: Develop, strengthen, and maintain strategic relationships with your portfolio clients to encourage long-term engagement, brand loyalty, and client satisfaction. Work closely with Relationship Management to proactively identify and address client needs to deepen relationships and increase retention.
• Cross-departmental collaboration: Partner effectively with internal teams, primarily the marketing, product, and operations teams, to ensure sales strategies align with organisational goals and product positioning. Drive a unified approach to improve both client experience and operational efficiency.

• Company-wide strategic initiatives: Independently design, implement, and manage initiatives that support ZC’s overarching growth objectives, drive innovation, and contribute to the company’s long-term success.
• Sales reporting: Maintain detailed records of sales activity, client interactions, and key metrics using the CRM system. Regularly share client insights to facilitate trend identification and to highlight any possible strategic adjustments required for continued growth.

We are open to candidates across a range of experience levels, from those with deep sales leadership experience to those earlier in their leadership journey. If you are excited by the role and the opportunity, we encourage you to apply.

Requirements:
• 5+ years of experience in leadership roles within financial services, with a focus on digital assets or related fields
• Previous experience with traditional financial service clients, family offices, asset managers, banks etc
• Previous experience of having oversight and responsibility for Sales and Business Development
• Good understanding and experience in the Australian Market
• Proven track record of managing and growing client relationships, particularly with institutional clients.
• Strategic thinker with the ability to translate market trends into actionable business opportunities.
• Exceptional commercial acumen, negotiation, and stakeholder management skills.
• Ability to work effectively in a global team environment with a deep cultural understanding.
• Demonstrated passion for crypto and digital asset solutions.
• Strong problem-solving skills, with the ability to handle complex issues creatively.
• Proactive and self-driven with the ability to adapt to a fast-paced and changing environment.
• Familiarity with regulatory frameworks relevant to custody and digital assets.
• Based in Australia

Benefits:
We are a friendly team, with monthly company wide catch ups as well as offering a range of fantastic benefits including:

• Private health care
• Life Insurance & TPD
• Flexible bank holidays (can chose whether to work on bank holidays and use the leave elsewhere in the year)
• Training allowances
• Employee Assistance Program