Sales Excellence Manager

The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks’ platform and network provide the simplest and most secure way for companies to work with digital assets and it trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more.

About the Team:

The Sales Excellence team equips sales leaders and reps with the learning materials, content, and resources needed to drive growth and success. This is a high-visibility role partnering directly with sales leadership, including the VP of Sales, US. As a Sales Excellence Manager at Fireblocks, you will own the design, development, and continuous improvement of Fireblocks' Sales organization performance.

You will oversee all components of sales enablement, including training, best practices, content, sales tools, and knowledge management systems. In this role, you’ll partner closely with Sales, Marketing, and cross-functional stakeholders, with the goal of increasing the productivity and success of the GTM Operations function.

When done effectively, this role is viewed as a critical asset to the Sales organization, directly impacting rep readiness, performance, and productivity.

What You’ll Do:

Content Creation

• Create and maintain enablement content in Docebo and Rise.

• Develop educational content for ongoing training programs.

• Update materials for new products and process updates.

• Partner with Sales, Partnerships and Marketing to produce high-impact materials.

• Create and edit short demo and process tutorial videos.

• Build tailored learning paths and certifications in the LMS (Docebo).

• Maintain knowledge management tools to ensure they are easily accessible and provide the capabilities sellers need.

Identifying Opportunities

• Work with Sales leadership to develop, execute, and optimize enablement programs.

• Determine enablement priorities with key sales stakeholders.

• Communicate enablement strategy and KPIs to stakeholders.

• Build trusted relationships with sales reps to surface needs.

• Gather and apply feedback to iterate on the enablement strategy.

• Use performance data to identify skill gaps and training needs.

• Serve as a liaison to streamline cross-functional processes.

In-Person Enablement & Onboarding

• Deliver onboarding and training programs for sales reps.

• Ensure sufficient knowledge levels for internal reps and partners.

• Lead ongoing training sessions and skill-building workshops.

• Facilitate role-plays and practice sessions for new hires and existing teams.

Vendor Selection & Management

• Manage enablement tools (LMS, Gong, Highspot, LinkedIn Navigator, etc.).

• Evaluate, select, and implement new platforms into the Sales tech stack

• Oversee logistics and operational execution for trainings, offsites, and venues.

What You’ll Bring:

• Highly driven and motivated.

• 3+ years of experience in a high-performance sales organization in Sales, Enablement, or L&D.

• A strong understanding of the sales environment, including sales content, tools, and training.

• Experience with content management and learning management systems (LMS), Docebo experience is a plus.

• Familiarity with the Digital Asset market and trends (preferred).

• Experience with “Command of the Message” or MEDDPICC (preferred).

• Excellent communication and presentation skills.

• Able to build strong relationships with internal stakeholders.

• Fast learner who is highly self-directed.

• Bachelor’s degree or equivalent..

This role will work out of our NYC office on a hybrid schedule 2-3 days a week.

For employees hired to work remotely from New York or from our NYC HQ, Fireblocks is required by law to include a reasonable estimate of the compensation range for this role. This range is specific to New York City. It takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as years of experience, skills, and other business needs.

It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. A reasonable base salary range estimate for this position is $122,000 - $160,000. The base salary is one component of the total compensation package, which for some roles may include a target bonus, a very competitive equity grant, and very generous benefits.

While we believe competitive compensation is a critical aspect of your decision to join us, we do hope you also spend time considering why our mission and culture are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are.

Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms.

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