Sales Engineer

ABOUT THE ROLE

We are currently seeking a Sales Engineer for a home-based position in the U.S. The Sales Engineer is responsible for conducting product demonstrations to potential and current customers and configuring Accela software solutions with a focus on Asset Management to reflect target customer’s needs with our software offerings, interfacing regularly with customers and prospects.

SPECIFIC RESPONDSIBILITIES

• Articulate and promote Accela’s technology and product positioning to business and technical customers, prospects and partners

• Analyze prospect demonstration requirements and develop detailed Accela demonstration scripts

• Deliver compelling and targeted Asset Management product demonstrations remotely and in person at prospect site and industry events throughout the country

• Support customers via onsite and remote account visits and follow up

• Provide solution-related assistance to other Accela departments and current customers

• Prepare functional requirements to convey product requirements to engineering, reflecting specific needs of the prospect and install base as a result of discussions and demo script requirements as well as requests from the sales team

• Work closely with the sales team as a key technical product advisor and advocate

• Remain informed of job-related issues through networking, training programs, seminars and trade publications

REQUIRED QUALIFICATIONS

• A minimum of five years' experience in sales or delivering software product presentations, with a concentration on Asset Management software, is required.

• Bachelor’s degree in Computer Science/Information Technology, GIS/Geomatics, Engineering (civil, environmental, systems), Business with a technical focus or the equivalent skill and knowledge

• Familiarity with local, state, and federal government asset management business processes.

• Working experience in engineering or sales of similar software products or in the use of those products in target client base, or a combination of both

DESIRED QUALIFICATIONS

• Government Agency Employment as a Subject Matter Expert preferably, IT Department with similar software solutions, or both

• Professional presentation skills along with the ability to improvise and adapt to meeting dynamics

• Ability to analyze and articulate customer business processes

• Ability to effectively communication one on one with software users of all levels and roles

• Excellent written and verbal communication skills

• Strong organizational and time management skills, the ability to prioritize action items and meet deadlines, work in a team environment, follow written policies and procedures, and maintain superior customer service at all times with all users

• Able to travel throughout the country, at times with minimal advanced notice

ABOUT ACCELA
For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela’s SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone.

COMPENSATION AND WELL-BEING
The annual base salary range for this full-time position is $120,000 – $140,000.(less applicable taxes). The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, this position is eligible for an annual bonus target. This is a discretionary bonus awarded based on company and individual goal achievement.

Accela’s U.S. team members will receive a generous benefits package consisting of options including flexible time off, comprehensive medical, dental, and vision plans, family planning benefits, 401(k) retirement savings plan with company match, health savings account with company contributions, flexible spending account, life, accident, and disability coverage, business travel insurance, employee assistance programs, and other well-being benefits.

Accela is an Equal Opportunity Employer/Affirmative Action Employer and will respond to requests for job accommodations.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation

#LI-Remote