Sales Engineer

Root Access

New York City, New York, United States permanent

Posted: January 15, 2026

Job Description

About Us

Root Access is a leading AI company helping build mankind's most important machines. We develop the tools embedded engineers use to configure and program complex hardware systems across industrial, defense, and other mission-critical sectors.

Role Overview

We’re looking for a Sales Engineer who loves deeply technical products and is a great communicator. You’ll work directly with the founders, product team, and partners to translate real engineering pain into successful customer engagements.

This is a hands-on, early-stage role that will not be a typical 9-5 experience.

What You’ll Do:

• Partner with sales and founders on technical discovery calls and demos

• Understand customer systems, workflows, and constraints (hardware, firmware, tooling, compliance)

• Design and run product demos, proof-of-concepts, and pilots

• Answer technical questions during the sales cycle (architecture, integration, security, roadmap)

• Help customers evaluate and adopt the product successfully

• Translate customer feedback into actionable insights for product and engineering

• Create and maintain demo environments, reference architectures, and technical collateral

• Occasionally support onboarding and early customer success for strategic accounts

What We’re Looking For:

• Technical background (Robotics, EE, CS, or similar)

• Experience with embedded systems, firmware, hardware-software integration, or developer tools

• Comfortable explaining complex technical concepts to technical and non-technical audiences

• Experience in a customer-facing role (sales engineering, solutions engineering, field engineering, developer relations, or similar)

• Curious, scrappy, and comfortable with ambiguity

• Able to run a call end-to-end: discovery → demo → follow-up

• Excellent written and verbal communication

Nice to Have:

• Startup experience (especially early GTM roles)

• Experience selling a technical product for 3+ years

• Experience working with regulated industries (aerospace, automotive, medical, defense)

• Experience writing technical blogs, and recording / running live demos

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