Sales Engineer

Are you looking to advance your career within Sales Engineering? Look no further, we are looking for an ambitious Technical Implementation Engineer to join and shape our product team in Aarhus as soon as possible. The role is extremely challenging, fun and rewarding. Let's describe how and why.

Join us on our growth journey

At Cernel we're bringing the AI revolution to ecommerce by building the intelligent backbone behind every item sold online. We make our clients work smarter, faster, and with amplified abilities across the entire ecommerce value chain - starting with what lies at the core, product data.

The demand for what we deliver is high, so we're scaling fast - and we're looking for ambitious people who want to grow just as fast with us.

Responsibilities and daily work

• Own the technical onboarding and implementation journey for new customers, guiding them towards the best possible setup to succeed with Cernel

• Act as a trusted technical advisor to customers during onboarding, helping them understand data structures, integrations, and best practices without overengineering

• Drive onboarding projects forward by coordinating customers, internal teams, and timelines - ensuring momentum and successful go-lives

• Support customers in setting up integrations with their ecommerce platforms and product data sources, focusing on practical solutions rather than deep technical complexity

• Identify and resolve onboarding challenges in close collaboration with customers, escalating to the backend team when deeper platform changes are required

• Continuously improve the onboarding experience by contributing insights, feedback and ideas that help streamline processes and scale implementations over time

Who you are

• You enjoy working closely with customers and feel comfortable leading technical onboarding conversations and guiding customers toward the right decisions

• Able to manage multiple onboarding projects in parallel, keep momentum high, and move customers forward - even when it requires being a bit persistent

• Technically confident enough to understand APIs, data structures and integrations, but more motivated by progress and outcomes than by writing perfect code

• A pragmatic problem-solver who thrives at the intersection of customers, data and execution

• Comfortable taking ownership, setting direction, and pushing for clarity when things are ambiguous

• Fully fluent in English

• Thrive in environments with autonomy, responsibility, and high expectations

Bonus:

• Familiar with ecommerce product data concepts such as product feeds, attributes, taxonomies, and how platforms like Shopify, PIMs or Google Merchant Center structure data

Who we are

Cernel is a team of currently 15 people striving to do our very best building the next generation of ecommerce infrastructure with AI-powered agents that automate complex tasks and connect workflows across systems. We're developing an advanced agent framework that analyzes data, makes decisions, and drives performance - giving ecommerce teams better results, higher conversions, and more time for creative work.

Next steps and how to apply

The process for the role will look as follows:

• Apply and share information

• Completion of talent assessment

• 30- minute online interview with hiring manager

• 60-minute onsite interview in Aarhus

• Meet cultural stakeholders