Sales Engineer

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Motorola Solutions provides trusted security solutions to the global market through its Video Security and Access Control Division. Motorola Solutions designs develop and manufactures video analytics, network video management software and hardware, surveillance cameras, and access control solutions. Motorola’s solutions have been installed at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers.

Job Description

As a member of the Sales Engineering Department, the Sales Engineer will work closely with the Sales Organization to develop and position solutions involving Motorola Solutions products. 

The Sales Engineer is responsible for technical aspects of the sales process and works closely with the Sales Department involved to develop and position solutions involving Video Security & Access control Division products, writing specs for tenders, also answering to tenders, driving product tests and complex scenarios and internal/external training among others.

During the needs analysis process, confirm that the products meet the prospect’s requirements and assist in technical qualifications. Throughout the proposal process, articulate the technology and demonstrate Motorola’s solutions to both business and technical users. Position Motorola products relative to competition and formulate system designs that conform to both technical and budgetary requirements. 

As this is an international position, international travelling may be required.

Your key responsibilities will include: 

• Effectively disseminate product knowledge by providing thorough training to Sales Teams when required.

• Manufacturing Representatives, Integrators, and End-Users

• Support Sales Teams in responding to RFP’s and designing, specifying, and quoting systems

• Develop and maintain strong relationships with Sales Teams, customers, and partners 

• Collaborate with the Technical Support team in providing post-sales support to customers

• Have positive attitude and can properly manage time and tasks

• Perform related duties as assigned

• Validate from a technical point of view any quote delivered by ISR team.

• Onsite activities including international travelling when required.

Basic Requirements

• 5+ years’ experience in Sales Engineering for a technology company 

• Strong understanding of the video surveillance, body worn cameras and access control market

• Self-motivated and focused individual with a passion for technology and an aptitude for customer satisfaction

• Excellent verbal and written communication skills in: Arabic and English,

• Candidates with additional proficiency in French will be preferred

• Excellent presentation skills, especially with remote technologies such as teleconference.

• Possesses strong analytical and troubleshooting skills 

• Has a pleasant, friendly style of verbal and written communication 

• Driving License and Car are a must.

Technical: 

• Intimate knowledge and experience with Windows troubleshooting tools and techniques 

• Excellent knowledge of networking principles and IP communication 

• Experience with computer hardware configuration and troubleshooting 

• Experience with network equipment configuration and troubleshooting 

Preference will be given to candidates with the following skills and experience:

• Experience in access control

• College degree or diploma of technology 

• Prior experience in surveillance industry 

• Microsoft and/or Cisco certifications 

• Certification for any competitive products

Travel Requirements

25-50%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

No

Company

Motorola Solutions Egypt

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.