Sales Engineer, Brazil

Imagine working at the forefront of innovation in fluid-flow technology, with over 1400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.

As a member of our team, you'll dive into an environment that encourages learning and boundary-pushing every day. You'll be part of an agile and dynamic workplace where today's solutions are built for tomorrow's challenges.

In this role, you will lead our sales initiatives within your designated region and across São Paulo, spearheading technical and consulting sales strategies for Armstrong products and solutions. Your mission will be to achieve personal and team sales targets while ensuring exceptional customer satisfaction.

You'll be dedicated to surpassing customer expectations through a diverse range of responsibilities and strategic efforts.

In addition to annual initiatives, the key accountabilities of this position are:

Key Accountabilities

Sales Performance

Surpass Booking and Shipment Targets: Consistently exceed assigned bookings and shipment targets within the designated territory.

Manage Accounts: Manage assigned accounts with a proactive approach, driving engagement and ensuring high levels of customer satisfaction within the HVAC market (Installers, contractors, consulting engineers, and end-users).

Prepare Proposals and Quotations: Create detailed proposals and quotations in line with the Armstrong sales process, using available tools.

Expand Customer Base: Build and grow the direct customer base by nurturing relationships with key customers, distributors, and design engineers, while identifying new market opportunities.

Customer Relationship Management

Build and Maintain Client Relationships: Develop and sustain strong relationships with clients. Focus on becoming the Basis of Design (BoD) by establishing a proactive relationship with consulting engineers by providing value early in the design process.

Understand Customer Needs: Gain a deep understanding of customer needs and challenges to offer tailored solutions.

Deliver Post-Sale Support: Provide exceptional post-sale support to resolve issues and ensure high levels of customer satisfaction.

Analyze Customer Feedback: Analyze and report customer feedback to drive improvements in service levels and expand market share.

Value Selling: Demonstrate expertise in solution selling to effectively articulate the value propositions of our products and solutions to customers.

Product Knowledge and Sales Strategy

Sell Armstrong Products: Promote and sell Armstrong products and solutions, leveraging Armstrong’s sales strategy & process

Maintain Product Knowledge: Have a thorough understanding of product features, benefits, and competitive advantages.

Develop Sales Strategies: Collaborate in creating sales strategies, marketing channels, and sales forecasts.

Implement Best Practices: Apply commercial best practices in alignment with the Armstrong Sales Process to ensure consistent execution excellence.

Administrative Responsibilities

Update CRM System: Maintain accurate records of sales activities and customer information in the CRM system real time.

Compile Sales Reports: Compile and present sales reports as required, offering insights into market conditions and competitive activities.

Monitor Market Conditions: Track competitive activities and market conditions to stay informed.

Trade Fairs and Special Projects

Participate in Trade Fairs: Represent Armstrong at trade fairs, including booth preparation and engaging with attendees.

Support Special Projects: Assist with special projects assigned by the line manager, demonstrating adaptability and flexibility.

Team Collaboration and Development

Promote Teamwork: Foster teamwork and maintain collaboration with other company departments.

What We’re Looking For

To thrive in this role, you should bring:

Educational and Professional Qualifications:

Engineering degree in Mechanical or Electrical.

Over three years in sales, focused on HVAC and/or related industry.

Active English proficiency is a must.

Technical and Sales Skills:

Create and deliver compelling presentations to prospective customers to demonstrate the value of products and services.

Use Armstrong's sales process and value tools to present sustainable solutions that deliver energy efficiency and long-term savings.

Experience in tracking sales information of customers, forecasts, and reports using related software applications such as CRM.

Strong technical knowledge in products and HVAC systems applications.

Proficiency in Microsoft Office 365.

Strong interpersonal and persuasive skills and proven ability in value and solution selling.

Soft skills and other requirements:

Demonstrates a proactive problem-solving approach across all facets of the role, exhibiting initiative and resourcefulness in identifying and addressing challenges.

Strong, team-oriented leadership skills with presence and a bias for action.

Strong attention to detail and highly organized.

Ability to communicate in an open and authentic manner in all situations.

Why Armstrong Fluid Technology?

By joining us, you’ll become part of a global community dedicated to pushing the boundaries of fluid-flow technology. You’ll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrow’s solutions today.