Sales Enablement Representative

About PayJoy

PayJoy is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.

This role

The Sales Enablement Representative at PayJoy drives the design, maintenance, and optimization of the sales enablement ecosystem in South Africa. They ensure sales teams, promoters, and clerks have the tools, knowledge, and systems to boost merchant performance, customer acquisition, and compliance. The role manages training infrastructure, reporting, promoter lifecycle, and merchant education programs.

Responsibilities:
• Track and analyze sales data to provide actionable insights for leadership.

• Oversee promoter onboarding, updates, compliance, and engagement tracking.

• Maintain PayJoy Connect accuracy, training modules, and compliance standards.

• Design and update training materials aligned with policies and product changes.

• Evaluate training outcomes to identify gaps and recommend improvements.

• Manage clerk registration, training, and portal engagement for merchant partners.

• Streamline clerk onboarding workflows and ensure data integrity across regions.

• Thrive in a fast‑paced environment by adjusting quickly to evolving priorities and challenges.

Requirements:
• Expertise in training design, delivery, and performance reporting.

• Proficiency in system administration (Google Sites, PayJoy Connect platforms).

• Advanced use of Google Sheets for reporting and analysis.

• Basic SQL knowledge for data queries and reporting integrity.

• Excellent analytical and problem-solving skills.

• Ability to manage cross-functional processes and stakeholders.

• Strong communication and reporting skills.

Benefits:
• 100% Company Funded : Private Health Insurance for employee and immediate family

• Pension Fund

• Company-funded employee life and disability insurance

• 20 days vacation, unlimited sick leave

• $2,000 USD annual Co-working Travel perk

• $2,000 USD annual Professional Development perk

• Phone Finance, headphone benefit, home office equipment allowance and wellness perks

• Catered Lunch

PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

PayJoy Principles

Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening