Sales Development Representative

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.

About Our Business in Japan:
In April 2022, we established our Japanese subsidiary, led by Country Manager Kenichiro Ina. Since then, we have experienced rapid growth and have become a trusted partner for enterprise companies across various industries.

Currently, our team consists of approximately 18 members, playing key roles such as Account Executives (AE), Sales Development Representatives (SDR), Pre-sales, Customer Success Managers (CSM), Marketing, and Partner Sales.

Together, we are dedicated to enhancing business efficiency, driving innovation, and supporting digital transformation.
We take pride in serving over 60 enterprise customers in Japan, including industry-leading companies such as Sony, Sumitomo Mitsui Card, Casio, Belluna, and SoftBank. These companies leverage our solutions to achieve significant business outcomes and maintain competitiveness in an ever-evolving digital landscape.

About the Role:
Reporting to the Head of Sales Development APJ, this role is ideal for a motivated individual who can drive new business opportunities while building strong relationships in the Japanese market. You will play a key role in introducing our product to new customers, working closely with internal teams to refine our sales approach. Operating from our Tokyo office, you will help shape our regional sales strategy by deeply understanding customer challenges and demonstrating how our solutions can address them. As a fast-growing company, we seek individuals who take initiative and ownership in expanding our market presence. This is an excellent opportunity for career growth within the organization.

Your responsibilities?:
• Identify and develop business opportunities through strategic outreach, including personalized emails, networking, industry events, and referrals
• Build and nurture long-term relationships with key decision-makers, including C-Level executives
• Establish trust and credibility by becoming a subject matter expert in the industry and understanding the unique business needs of the Japanese market
• Develop and execute a structured sales plan, ensuring consistent pipeline growth and accurate forecasting
• Conduct market research to identify customer challenges and provide insights to internal teams for continuous improvement
• Meet and exceed quarterly and annual sales targets through consultative, relationship-driven sales strategies

About you?:
• A strong drive to succeed and a proactive approach to business development
• Minimum 1 year of successful sales or business development experience, preferably in B2B technology, SaaS, analytics, or CRM software
• Excellent communication and presentation skills, both verbal and written, with fluency in Japanese and business-level English
• Ability to adapt to Japan’s business culture, focusing on trust, long-term relationship building, and consultative sales approaches
• A competitive mindset and a track record of success in any field (e.g., sports, academics, or other achievements)

Why you should join Contentsquare
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

Here are a few we want to highlight:
- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
- Work flexibility: hybrid and remote work policies
- Generous paid time-off policy (every location is different)
- Lifestyle allowance
- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
- Every full-time employee receives stock options, allowing them to share in the company’s success
- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
- And more benefits tailored to each country

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.

Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.