Sales Development Representative (SDR) – SaaS | German Market

We are IceWarp. A Czech company providing communication solutions to over 50 million users worldwide. Our products compete with Google and Microsoft and specialize in innovative technologies such as email, team chat, audio and video conferencing, calendar and contact synchronization, document sharing, and collaborative editing. All these features are available in a unified environment and can be used in major browsers, on desktops, and mobile platforms, both in the cloud and on-premises.

We are seeking a Sales Development Representative to accelerate pipeline growth in the German-speaking market. As the first point of contact for prospects, you will identify and engage target accounts, qualify needs and fit, and set up high-quality meetings for our Account Executives (AEs). Your mission is to turn interest into qualified opportunities and ensure a smooth handover so AEs can run effective sales cycles.

This role is ideal for someone who enjoys outbound prospecting, can hold confident discovery conversations with decision makers, and wants to grow in B2B SaaS sales.

What You’ll Do

Key responsibilities:

• Prospecting & Outreach: Build and execute outbound outreach to target accounts in the German market (Mostly by phone but also LinkedIn, email sequences etc.).

• Discovery & Qualification: Run first-call discovery to confirm ICP fit, pain points, current setup, stakeholders, timeline, and next steps.

• Meeting & Opportunity Creation: Consistently generate qualified BANT meetings and create pipeline for the AE team.

• Handover to AEs: Prepare structured handovers (context, pain, requirements, stakeholders, objections, next-step recommendation) to maximize conversion to opportunities.

• CRM Discipline (Salesforce): Keep lead and account data accurate, log activities, maintain stages/statuses, and support forecasting with clean inputs.

• Collaboration: Work closely with Marketing, Sales and Customer Success on messaging, campaigns, lead routing, and feedback loops.

• Market Insight: Gather and share feedback from prospects (common objections, competitive landscape, use cases) to improve messaging and targeting.

Your impact:

• Become the trusted first touch for German-market prospects and ensure a great first impression of IceWarp.

• Build a healthy pipeline for AEs through consistent, high-quality qualification and clean handovers.

How we measure success?

• Qualified meetings and conversion through to closed-won (payment received)

What We Offer:

• Collaboration with a Czech company whose product is used by over 50 million users worldwide, competing with Google and Microsoft.

• The opportunity to come up with new ideas and implement them immediately

• Long-term cooperation

• The chance to expand knowledge in various interesting areas

• 20 days of vacation

• 5 Personal days

• Hybrid model