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Sales Development Representative

Follettsoftware

Remote - USA (USA) Remote permanent

Posted: March 26, 2026

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Quick Summary

The Sales Development Representative role assists in identifying and pursuing new business opportunities for education technology companies. The role requires a strong communication and interpersonal skills, as well as the ability to work with educators and understand their needs. The ideal candidate should be able to articulate the value of technology solutions to educators and demonstrate a passion for education.

Job Description

Company Overview:

Everything we do is for educators. We’re partnering with them to advance a bold vision for education that boosts district performance and student success. At Follett Software, we empower educators across roles with technology that streamlines processes and manages information and resources to improve their schools, increase student success, and drive the future of education. We believe that by empowering educators to amplify their impact on students’ lives, we can change the world. Our goal and mission is to drive the future of education. We are inspired by educators to deliver transformative technology. Our innovative, connected solutions simplify challenges and offer a seamless and intuitive experience.

Position Overview:

On a daily basis the sales development representative will make cold calls, send emails, and lead high-level discovery calls with new business prospects. Ultimately, the goal of this role is to book sales appointments that eventually turn into legitimate sales opportunities.

Sales development representatives will be measured by key performance indicators, weekly, quarterly, and annually. The KPI’s will include but not be limited to the number of emails sent, number of calls made, and number of meetings booked.

Responsibilities:

• Executes short and long-term sales strategies for named accounts in geographical area of responsibility.

• Actively partners with marketing to develop and execute on campaigns and other key initiatives.

• Has a thorough understanding of customer buying cycles and market trends by state and local designations and applies to sales strategy as appropriate.

• Engaged and self- driven contributor who prospects, identifies, and engages new customers. Grows new business opportunities across multiple products and services.

• Supports in the development and cultivation of key customer relationships with key decision makers in respective geographical area of responsibility.

• Generates customer interest and attendance in company sponsored events. Examples include conferences, trade shows, executive briefings, and other educational events.

• Qualifies new business opportunities.

• Maintains customer account, contact, lead, and other customer data in CRM.

• Performs other related duties as assigned.

• Demonstrates a high level of accountability towards team goals

• Adept at solving complex problems.

• Communicates clearly, concisely, and confidently to a variety of audiences. Adjusts to customer needs and questions as needed to quickly adapt to their needs. Effectively influences others.

• Represents the Sales organization on cross-functional teams as needed.

• Constantly seeks out ways to learn from others, grow and develop as a strong member of the team.

Qualifications:

• 0-3 years of experience

• Associates degree or equivalent

• K-12 experience a plus

• Sales or Sales Development experience a plus

#REMOTE #LI-CH1

EEO

Follett Software provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We are committed to providing reasonable accommodations to, among others, individuals with disabilities and disabled veterans. If you are interested in applying for employment and need assistance or an accommodation in the application process due to a disability, please contact us by email and let us know the nature of your request and your contact information.

Email: [email protected]

CCPA Notice for California Residents: https://follettsoftware.com/wp-content/uploads/2024/10/Notice-to-California-Applicants.pdf

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