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Sales Development Representative

AlfaDocs.com

Milan, Metropolitan City of Milan, Italy Hybrid permanent

Posted: March 5, 2026

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Quick Summary

At AlfaDocs, we're on a mission to transform healthcare. Our software platform makes the daily lives of medical practices and patients easier by streamlining practice management and patient relationships.

Job Description

At AlfaDocs, we’re on a mission to transform healthcare. Our software platform makes the daily lives of medical practices and patients easier by streamlining practice management and patient relationships. With our all-in-one, cloud-based solution, healthcare professionals can focus more on care and less on administration.

We take pride in our responsibility to deliver high-performance solutions while fostering a collaborative and respectful environment where everyone’s contributions are valued. We’re driven by a shared passion to make a lasting impact on the healthcare industry, creating a space where both our team and our customers thrive.

As the leading solution for Practice Management & Patient Engagement, we are looking for an Sales Development Representative (all genders) to join our growing Sales Team.

We are looking for a dynamic Sales Development Representative to join our Sales Team. In this role, you will be responsible for identifying, qualifying, and converting new business opportunities. You’ll play a key part in driving revenue growth by engaging potential customers, clearly communicating the value of our platform, and supporting deal closures.

You will report to your Team Lead and work closely with our Inside Sales Team, who will support you throughout the sales process and during the final stages of contract closing.

What You'll Do:

• Create Opportunities – Be the first point of contact with potential clients, identifying new business opportunities.
• Strategic Prospecting – Use cold calling, emails, and LinkedIn to generate a qualified pipeline for the Account Executive team.
• Manage the Sales Funnel – Qualify leads and ensure every opportunity moves forward in the sales cycle.
• Market Research & Analysis – Identify new industries, sectors, and target audiences to maximize growth potential.
• Collaborate with Marketing & Sales – Optimize outreach strategies and improve lead conversion.
• Track Performance – Use our CRM to monitor activities and continuously refine your engagement strategy.

Requirements

• Proven Experience as an SDR or in a similar role, with a strong track record of meeting targets.
• Demonstrated ability to meet and exceed key performance indicators (KPIs), with a proven track record in executing high-volume cold calling campaigns to generate and qualify leads.
• Closer Mentality – You love challenges, thrive in competition, and are driven by results.
• Excellent Communication Skills – You know how to grab a prospect’s attention and move them to the next step.
• Strategic Thinker – You find creative ways to generate new opportunities.
• Ambitious & Growth-Oriented – This role is a launchpad for a successful sales career!
• Fluency in Italian (native level) to communicate with customers, and advanced proficiency in English (B2/C1) for internal communication.

Wellbeing & Culture:

• Equipment: high quality laptop, headset, extra keyboard, mouse, smartphone
• Benefits:
• Book ordering on Amazon (regarding your professional area)
• Paid working days for conventions and advanced training (after prior approval)
• Free company Workshops, Trainings and Team Buildings
• Paid English or German language course (500 € budget)
• Partnership with Serenis (online psychotherapy platform) - three paid sessions
• Free coffee and snacks

Administrative Info:

• Contract: Every Alfa begins their journey with a 1-year fixed-term contract with the aim of renewing to an indefinite term.
• Salary range: 30.000€ + 6.000€ commisions cap
• Location: Milano, Via Eritrea n. 21 20157 (Palazzo Tecniche Nuove)
• Smart working 3 days in the office, 2 days remote
• Working hours: Monday - Friday | 09:00 - 18:00 | 1-hour lunch break
• Trial Period: 30 days
• Start Date: Starting November 2025

Selection Process:

• Call with Talent Acquisition (30 min)
• Interview with Team Leader (45)
• Interview with the Head of Sales (30 min)
• Job Offer

Are You Ready to Join One of the Fastest-Growing SaaS Companies?
Apply now apply now and start your journey in Sales with AlfaDocs!

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