Sales Development Representative

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Sales Development Representative

Why We Have This Role

The Sales Development Representative role is crucial to Qualtrics as it serves as the first point of contact for potential clients, helping to generate qualified leads that drive revenue growth. By engaging with decision-makers across various industries, SDRs gather insights that not only inform sales strategies but also enhance the overall understanding of market needs. This role helps create a robust sales pipeline, ensuring that Account Executives have quality prospects to engage with. Additionally, the SDR team plays a vital role in fostering collaboration with marketing, enhancing targeted campaigns that resonate with potential customers. Ultimately, SDRs contribute significantly to the company’s growth and success by laying the groundwork for meaningful customer relationships.

How You'll Find Success

• You identify key decision makers and/or key influencers within an organization across many different departments

• You understand the impact our products have on our customers

• You articulate to prospects how our tools can help their organizations get to the next level with real-time data

• You work well with teammates, like to strategize, and plan out creative methods to generate more business opportunities

• You use rejection as fuel to motivate and push you to work harder and smarter

• You’re a self starter, competitive, and driven. You see the bigger picture. You don’t settle for mediocrity

• You don’t hit quota because that is what is expected of you, rather you blow past quota because it’s who you are

• Money, opportunity for growth, and promotion motivate you

• You are in sales because you want to drive your own destiny

• You view this opportunity as a career, not as a job

How You'll Grow

• Sales Development is a rapidly growing division within the sales organization.

• Purpose of the department:

• Generate qualified pipeline that progresses through the sales funnel and produces new closed revenue.

• Develop new quota-carrying Account Executives.

• Due to growth, we’re constantly looking for hungry and driven individuals who are passionate about a career in corporate sales.

Things You'll Do

• You make 50+ calls and send 50+ personalized emails per day. In addition, you find and add 15+ new contacts to into your call cadence.

• You work with Account Executives to discuss and strategize methods to penetrate targeted accounts with the goal of setting quality meetings.

• You work closely with our Marketing team to execute on personalized account-based campaigns

• You’re the best with LinkedIn and Salesforce.

• You attend 1:1’s, team meetings, trainings, sales calls, discovery calls, demos, etc. to develop your skills.

• You collaborate with your peers sharing standard methodologies, “oops moments,” and role playing to make sure you’re focused on continuous improvement.

• You compete with yourself, your co-workers, and other teams.

• You’re self disciplined, accountable, and reliable.

What We're Looking For On Your CV

• Bachelor’s Degree (no specific major)

• Full fluency in English (written and spoken)

• Customer Facing Experience

• Sales Experience Preferred

• Sales Experience could include; sales internships, sales minor, sales program/ club, SDR experiences, inside sales, door-to-door sales, any cold calling experiences, etc.

What You Should Know About This Team

• The Sales Development Representative team at Qualtrics is an integral part of our sales organization, designed to cultivate talent and provide a clear career path for aspiring sales professionals.

• Our unique Sales Development Program offers a structured approach to skill development, enabling SDRs to transition into Key Account Executives and become leaders in the Experience Management space.

• Team members benefit from a supportive environment that emphasizes collaboration and continuous learning.

• Regular training sessions, mentorship opportunities, and team meetings foster professional growth and skill enhancement, allowing SDRs to refine their sales techniques and industry knowledge.

• Team members will benefit from a hybrid work model that allows them to collaborate in the office for three days each week, while enjoying the flexibility to work from home for the remaining two days.

Our Team’s Favorite Perks and Benefits

• Qualtrics Experience Program - A bonus each year for an experience of your choosing

• Worldwide and diverse community that enjoys helping each other

• Our offices are in the centre of Dublin and we take pride in creating an open and collaborative work space.

• At Qualtrics we are constantly working to create an environment where everyone feels safe and comfortable coming to work and can, as a result of our culture, make their best possible contribution to our team

• Onsite gym and Yoga studio, as well as an incredible games/entertainment area.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​

Applicants in the United States of America have rights under Federal Employment Laws:

Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.