Sales Development Representative

What we’re all about:

Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity! But we’re more than that. 🌍✨ Our mission? To make IoT management a breeze for any device, anywhere. With over 14 million IoT subscriptions active in 165 countries and direct partnerships with 50 mobile networks, we connect you to more than 750 networks worldwide, delivering unmatched value across the IoT connectivity chain.

Innovation is in our DNA, and we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities.

IoT… a fancy acronym or a secret code?

The Internet of Things (IoT) is like the magical glue that keeps the world connected! 🌐✨ From ordering your favourite takeaway to the ANPR technology that helps you find a parking spot, IoT is everywhere—even if you don’t realize it. At Wireless Logic, we provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected.

I think we need to be able to somehow show what’s part of the advert to engage them and then what’s the ongoing part that should be used for perf management?

Role Overview

• Ambition - Imagine being the bridge between cutting-edge IoT solutions and the vibrant Latin American market, all while rocking your day from sunny Bilbao! This isn't just a sales gig; it's your chance to be a key player in Wireless Logic's expansion, connecting businesses with the future. Think of it as your own personal mission to make waves in Latin America, one awesome connection at a time.

• Team Structure – Reports to the Sales Director, Spain

Your Daily Quest (Key Responsibilities):🌎

• Dial & Deliver: Hit those sales targets by connecting with potential and current Latin American clients via phone, turning leads into deals.

• Product Pro: Master our IoT solutions and explain them clearly, answering every question like a tech whiz.

• Listen & Learn: Figure out what clients really need, and close those sales with smart, tailored solutions.

• Lead Launcher: Spot potential big fish and pass them on to the field sales team.

• Data Dynamo: Keep our CRM updated with accurate customer info and sales activity.

• Order Ace: Process orders quickly and correctly, ensuring happy clients.

• Problem Solver: Handle customer issues with grace and professionalism, keeping our reputation sparkling.

The Secret Sauce (Key Experience & Skills):🍨 What do you think this person needs to absolutely smash this role? These are the qualifications, skills, and traits we’re after:

• 1-2 years of proven telesales or inside sales experience, ideally with a track record of meeting or exceeding targets.

• Fluent English and Spanish, with excellent verbal communication skills for clear and engaging conversations.

• Ability to quickly grasp and explain technical products/services (IoT knowledge a bonus!).

• Proficiency with CRM software and phone systems.

• Strong negotiation skills and the ability to handle objections and resolve complaints effectively.

• Ability to stay calm under pressure and bounce back from rejection.

• Experience with or knowledge of the Latin American market and business culture is a plus.

• Bonus skills – Knowledge of Portuguese- Unicorns exist but are hard to find🦄

What Will Make You Shine At Wireless Logic (Behaviours & Culture) 😇:

• Motivation and passion that lights up the room.

• The ability to stay calm and collected under pressure.

• Develop, inspire and engage others around you, supporting principles of inclusion and equity.

• Actively participate in and promote our social initiatives

• Be a brand ambassador for our business!

• Demonstrate interest in continuous self-development

• A positive, can-do attitude that’s infectious.

• A collaborative or leadership style that gets the best out of others.

• Accountability and professionalism (but don’t worry—we’re not all suits and ties).

• Resilience to roll with the punches and come back swinging.

Your Objectives for the Year:

1) Smash that target!

2) Lead Generation and Qualification

3) Call and Conversion Metrics

Why Come Work With Us?👋

Here’s why we’re confident you’ll love being part of our team:

• 🚀 The chance to join a creative, entrepreneurial company where bold ideas are celebrated.

• 🎓 Full training, ongoing support, and the tools to help you thrive and grow in your role.

• ❤️ We’re a company with heart. We genuinely care about our people and make sure everyone feels valued, respected, and part of the family.

Ok, I'm Interested, What’s Next?🙌

Thank you so much for your interest in Wireless Logic Group, we appreciate the time and emotion that goes into an application.

We will review all applications within five working days and be in touch with those who have been shortlisted to the next stage. Unfortunately, due to volume we are not able to get back to everyone individually so if you have not heard back from us unfortunately you have not been successful on this occasion but would love to stay in touch for future opportunities.

Overview of interview process at Wireless Logic:

• Tele Interview – Meet the people team😊

• 1st Interview (Virtual) - Meet your manager 😀

• 2nd Stage (Face to Face)- Meet your peers😁

• Final Stage (Virtual / Face to Face)- Meet our leadership🙂

If you require reasonable accommodation during the application and selection process, please let us know. We will work together to best meet your needs.

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process, but we are currently excited to have our employees experience our office culture as much as possible.

Wireless Logic Group unites and brings people together. We accomplish this when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture we aim to reflect the world’s diverse voices both internally and externally to ensure success in our mission.

By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us ([email protected]) and we will respond to your query as soon as possible.