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Sales Development Representative - API/CPaaS

Vonage

United States - Remote (Work from Home - US) Remote permanent

Posted: November 21, 2025

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Job Description

Join Vonage and help us innovate cloud communications for businesses worldwide!

Why this role matters:

As a Sales Development Representative you will be responsible for creating, identifying, and qualifying new sales opportunities. Your final goal will be to schedule meetings with qualified prospects, and pass them on to our Sales counterparts.

You will be the very first point of contact a potential customer will have with Vonage API and play a vital role not only in generating sales pipeline, but helping us refine sales and marketing strategy based on your interactions and successes with prospects.

There are tremendous growth opportunities within this position and team; you will have a chance to learn and develop skills on B2B technology sales and marketing and more. We are growing rapidly and we expect our SDRs to grow to more senior positions across the organization as we gain experience and achieve higher levels of performance.

Your key responsibilities:

• Perform inbound & outbound sales activities, and contact potential clients through phone/video calls, emails, LinkedIn or other channels

• Discover new leads through creative internet research and social media monitoring/messaging, using LinkedIn Navigator and other sales tools

• Qualify customers based on a thorough knowledge of Vonage API platform products

• Keep meticulous and detailed notes updated in our CRM system

• Schedule meetings and demos for our Account Managers

• Collaborate with marketing, account managers, and sales leadership to optimize performance

• Achieve monthly targets number of qualified Appointments & new sales Opportunities

• Develop and maintain territory plan with Account Managers from your assigned geography

• Support Vonage API marketing efforts by assisting in online and other marketing campaigns

What you’ll bring:

Required:

• 2+ years of Sales Development / Lead generation and or sales experience in B2B environments, especially in the software industry

• Cold calling experience

• Salesforce, Gong, Outreach and 6sense experience a plus

• Enterprise/Key Accounts Outbound experience a plus

What we consider a plus:

• Highly collaborative mindset who is a team player - our success is together, not alone.

• Willingness to talk on the phone and on video with prospects

• Ability to work at a fast pace to have as many meaningful interactions with prospects as possible each day

• Previous Healthcare experience

• Goal-oriented mindset

• Creativity around new ideas to help the team be successful

• Autonomy and ability to make things happen without supervision or tight control

• Keen interest in growing their career in tech

• Excellent listening, verbal and written skills

Where you will work:

We are open to considering fully remote candidates located within the United States.

Sponsorship is not available. Legal authorization to work in the USA is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening. #LI-HB

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

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