Sales Development Manager

About the Job:

We’re looking for a Sales Development Manager to lead and develop our Enterprise Outbound SDR team. You’ll be responsible for scaling outbound PG strategies and best practices, coaching and elevating team performance, and helping define the next phase of our SDR org.

You’ll work closely with our Enterprise Acquisition Sales team, Marketing partners, and our GTM Enablement team to align on messaging, operationalize campaigns, and drive pipeline creation. In this role, you’ll own outcomes across activity, conversion, and pipeline generation - using data to identify gaps, remove blockers, and continuously improve team performance.

You’ll own hiring, onboarding, and developing top SDR talent and creating repeatable coaching motions that level up individual and team results.

This leader must be willing to work from our Boston Office 3x/week. Our SDR team is in the office Monday, Wednesday and Thursday.

Responsibilities:

• Lead & Develop SDRs - Coach and support your team of SDRs using performance metrics to deliver feedback, improve conversion rates and ensure consistent productivity of your team.

• AI Optimization - Help Implement AI tooling and AI signal-based plays to scale SDR outreach and increase pipeline efficiency.

• Deliver Quality Pipeline - Implement & scale outbound strategies that generate qualified opportunities and contribute to revenue goals within our Enterprise Acquisition Segment.

• SDR Enablement - Partner with Marketing, Sales Leadership, and our Enablement Team to align on messaging, onboarding, and continuous enablement for SDRs.

• Recruit Top Talent - Recruit and hire high-caliber SDR talent to support growth and open headcount on your team.

Qualifications:

• Leadership Experience - 1+ years in SDR management or SDR team lead role, with a proven record of coaching and leading high-performing outbound SDR teams.

• Pipeline Generation Focus - Successful track record in prospecting, account strategy and outbound pipeline creation.

• AI Optimization - Experience implementing and scaling AI tools to amplify SDR productivity, personalization, and pipeline generation.

• Talent Development - Strong ability and interest in coaching and developing SDR teams to be successful and be the future AE talent for our Sales team.

• Data-Driven Coaching - Leverage tools including Nooks, Gong, Outreach, and Looker to monitor key KPIs, shape your coaching strategy, and continuously improve performance through data-driven coaching.

• Recruiting - Experience recruiting and onboarding SDR talent with a focus on ramping quickly and making an immediate impact.

Pay:

Target pay ranges based on Geographic Zones* for Level M2:

• Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $152,000 - 210,000 **

LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.

*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.

About LaunchDarkly:

Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.

The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:

• Improving the velocity and stability of software releases, without the fear of end customer outages

• Delivering targeted experiences by easily personalizing features to customer cohorts

• Maximizing the business impact of every feature through the ability to experiment and optimize

• Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types

• Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability

At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at [email protected].

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