Sales Consultant
Confidential
Posted: April 8, 2026
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Quick Summary
Sales Consultant / Account Manag is responsible for identifying and closing deals for a high-value client base, leveraging expertise in the Information and Communication Technology (ICT) industry to drive business growth and revenue.
Required Skills
Job Description
About Reflex
Reflex Solutions, founded in 2000 in South Africa, is a leader in providing seamless Information and Communication Technology (ICT) solutions. With a focus on building and managing the technological backbone that powers businesses, Reflex Solutions offers high-value, end-to-end ICT solutions that are critical for the development and growth of companies. The company boasts vast in-house experience in networking and IP telephony and controls its service levels and pricing by owning its core fibre network and Tier III data centre.
About the role
The Sales Consultant / Account Manager is responsible for managing a small portfolio of existing clients while driving new business growth within an assigned geographic region.
The primary focus of the role is to expand Reflex’s footprint in the region through new logo acquisition, cross-sell, and upsell of Reflex’s full ICT service offering, while ensuring existing clients receive a high standard of commercial and relationship management.
Key Responsibilities:
Regional Growth & New Business Development (Primary Focus)
Identify, qualify, and pursue new business opportunities within the assigned region
Build and maintain a strong regional pipeline through prospecting, networking, referrals, and partnerships
Position Reflex’s service portfolio, including:
Advanced Networking
Unified Communications
Cloud Computing
Workplace Management
Managed Cybersecurity
Licensing
Engage decision-makers across SME and mid-market clients
Own opportunities from first engagement through to deal closure
Account Management (Secondary Focus)
Manage a small portfolio of existing clients within the region
Act as the primary commercial point of contact
Identify growth opportunities within existing accounts
Manage renewals, contract adjustments, and pricing reviews
Ensure smooth engagement with Service Delivery and support teams
Relationship Building & Market Presence
Develop strong local market knowledge and visibility
Attend regional business forums, events, and networking sessions
Build strategic relationships with vendors, partners, and influencers in the region
Act as a brand ambassador for Reflex in the regional market
Internal Collaboration & Governance
Work closely with pre-Sales, FCIOs, and Service Delivery teams
Ensure clean handovers for newly won clients
Maintain accurate CRM data, pipeline updates, and forecasts
Adhere to Reflex’s sales processes and governance standards
Key Performance Indicators
New revenue growth in the region
New logo acquisition
Regional pipeline value and coverage
Revenue growth within assigned accounts
Forecast accuracy and CRM compliance
Required Experience & Skills
National Senior Certificate
3–5 years' experience in ICT sales or account management, preferably in an MSP environment
Proven ability to develop business within a defined geographic area
Exposure to selling one or more of the following:
Networking, Cloud, UC, Cybersecurity, Workplace, or Licensing
Skills & Competencies
Strong hunter mentality with relationship-building capability
Consultative selling and solution positioning
Good commercial and negotiation skills
Ability to work independently and manage a regional patch
Strong communication and interpersonal skills