Sales & Business Development Manager

About California Closets

California Closets Nashville is a locally owned and operated business. In addition to our Cool Springs showroom, we have a full wood production facility in Nashville that houses our offices and shop where we have state-of-the art equipment such as a CNC routers and airTec edgebanders. We operate as a close-knit team with a strong passion for serving each other, our customers, and our community. Quality and organization runs through our blood. So, we look for people who are responsible, reliable, go the extra mile, are very detail oriented, and committed to creating absolutely amazing experiences for our customers.

The Opportunity: The Sales & Business Development Manager is responsible for leading, coaching, and holding a sales team of approximately 10 people accountable to achieve individual and company sales goals, while also driving business growth in the Nashville market. This role ensures consistent execution of the sales process, developing high-performing Design Consultants, and maintaining a high standard of customer experience. In addition to team leadership, this individual actively builds relationships in the community and generates new business opportunities through networking and strategic partnerships.

Benefits Include: Medical, Dental, Vision, 401(k), Emergency Savings, Paid holidays, and Paid Time Off.

Responsibilities

Collaborate in the interview and selection process to build and retain a high-performing team of Design Consultants

Lead, coach, and develop the team to meet or exceed individual and company revenue goals

Drive team engagement and retention through consistent coaching, accountability, and performance management

Conduct monthly goal setting and performance review meetings

Lead and facilitate monthly sales meetings, including training and team development

Coach Design Consultants to build a strong pipeline through repeat, referral, and self-generated business

Analyze sales data and collaborate with the GM to identify opportunities and drive performance improvements

Ensure accurate and consistent use of CRM, including pipeline management, job status, and data quality

Partner with Operations and leadership to deliver a high-quality, seamless customer experience

Monitor customer feedback and proactively address service issues, communicating insights to leadership

Actively participate in networking groups and industry associations to build relationships and generate new business opportunities

Qualifications

3–5+ years of experience as a Sales Consultant, Sales Manager, or in a similar leadership role

Proven track record of achieving sales targets and leading high-performing teams

Demonstrated ability to coach, mentor, and develop team members to improve performance

Strong skills in performance management, conflict resolution, and accountability

Ability to build relationships and generate business through networking and partnerships

Excellent written and verbal communication skills

Ability to deliver and uphold a high standard of customer experience

Comfortable working with sales data, reporting, and performance metrics

Experience in cabinetry, custom closets, or a related industry required

Familiarity with design fundamentals; CAD experience is a plus