Sales Associate - Southern California

Job Description

Establishment Labs is changing the medical device, breast health, aesthetics and reconstruction industry by designing, developing, and manufacturing an innovative portfolio of advanced medical aesthetic device technologies and wellness solutions. It is currently the world’s fastest-growing women’s health company. Our Femtech solutions are proudly produced at two MDSAP-certified, carbon neutral, LEED Gold certified, state-of-the-art manufacturing facilities in Costa Rica and are approved for sale in more than 85 countries.

Since 2018 the company trades on the NASDAQ stock exchange under the ticker symbol ESTA and has a market cap of around $1.8 billion. Motiva USA, LLC (Establishment Lab’s American Division) is seeking Surgical Sales Representatives. This is an exciting opportunity to join an innovative international company in hyper-growth as we launch a significant revolution to transform the women´s aesthetics industry.

About The Role: 

The Sales Associate Representative supports the sales team in promoting and selling the Motiva USA portfolio 
to plastic surgeons. This role involves managing operational duties within the region, building relationships, 
understanding customer needs, and providing product knowledge to ensure customer satisfaction and drive 
sales growth.

Please note: This is a remote role, we will be considering candidates located in the Orange County and Southern California area.

Role responsibilities:

Manage product availability and logistics by tracking inventory levels and coordinating shipments and returns to ensure timely deliveries and minimize stock issues.

Support territory planning by assisting with account segmentation and sales forecasting to help maximize sales opportunities within assigned territories.

Assist with sales presentations by using approved materials to present products to surgeons, promoting product understanding and interest.

Collaborate on lead generation by working closely with sales representatives to identify, qualify, and follow up on leads, driving sales growth and customer acquisition.

Support marketing programs by educating practices and executing promotional initiatives that convert patients to Motiva and enhance overall brand visibility.

Provide practice development support by training front desk teams and Patient Care Coordinators (PCCs), as well as executing consumer-facing programs to improve patient engagement and practice performance.

Build and maintain strong customer relationships by serving as a primary point of contact for inquiries, ensuring high levels of customer satisfaction and retention.

Maintain in-depth product knowledge by staying up to date on portfolio features, clinical benefits, and industry trends to effectively communicate product value.

Support surgeon training by assisting with product demonstrations and providing on-site procedure support to ensure accurate and appropriate product utilization.

Ensure compliance by adhering to company policies, using MLR-approved materials, and following all applicable regulations to maintain ethical standards and policy adherence.

Requirements:

Experience and training in sales

Ability to be credentialed and work in an OR setting (this person will be assisting and observing surgeries)

Bachelor's Degree

Ability to be credentialed and work in an OR setting (this person will be assisting and observing surgeries)

Hands on and proactive attitude

Able to work within an evolving environment

Ability to manage all administrative tasks in a timely manner

Ability to work independently

Ability and willingness to travel extensively as required

Strong communication skills

Proficient with Microsoft Excel, PowerPoint, Word, Outlook and Teams

Able to work with a team as well as independently in fast-paced environment/experience prioritizing

Program/Project execution

Salary Range
For roles based in jurisdictions that require pay transparency (including California, Washington, Hawaii, New York, and Colorado), the expected annual base pay for this position is $70,000 – $100,000. This reflects our current assessment of the role. Actual compensation within this range will be determined by factors such as skills, experience, and work location. The range may be updated over time.

Benefits
Employees in eligible positions receive a full benefits package, which includes:

Paid time off (vacation and holidays)

100% Employer Paid health coverage (medical, dental, vision)

Retirement savings plan (401(k))

Incentives
This role may also qualify for performance and company based incentives in accordance with Company programs.

Disclaimer
Compensation and benefits are not final until earned and payable under Company policy. The Company reserves the right to modify or adjust incentive programs, bonuses, commissions, or benefits at its discretion, consistent with applicable law

Important Note: This job description includes the necessary aspects required to evaluate this job position. It should not be used as a comprehensive list of all responsibilities, skills or functions.
 
At Establishment Labs we’re committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability (visible and not visible), gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.