Safer Gaming & Player Protection Analyst

Join Novibet as a Safer Gaming & Player Protection Analyst!

Are you ready to take on a key role in a dynamic, fast-growing company? If you have a passion for safer gaming and thrive in a fast-paced environment, this could be the right opportunity for you.

Who We Are

Founded in 2010, Novibet is an established GameTech company operating in Europe, the Americas, and ROW countries (Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand), with hubs in Greece, Malta, Brazil, and Mexico and 1200+ employees across all countries of operation. We are committed to staying at the forefront of technological advancements, continually pushing boundaries and delivering seamless entertainment and online gaming experiences to our rapidly expanding customer base.

Why Novibet

At Novibet, you are empowered to excel, prioritising growth through listening and learning as part of a group of forward-thinkers and doers continuously adapting to new challenges. We are equally committed to fostering a positive, inclusive, and supportive workplace culture that empowers every individual to thrive.

Join us, and you will be part of a team of over 1,200 people worldwide that values collaboration, innovation, and personal growth.

What We are looking for

Αs Safer Gaming & Player Protection Analyst at Novibet, you will contribute to the creation of a safe and responsible gaming environment, monitor player behavior to identify signs of problem gambling, ensure compliance with responsible gaming policies, and implement measures to protect vulnerable players.

What you will work on

• Monitor player behavior, identify signs of problematic gaming, and initiate appropriate interventions to promote responsible gaming.
• Analyze player data to identify patterns of excessive gaming.
• Develop and implement communication strategies to educate players about responsible gaming, self-exclusion options, and support resources.
• Collaborating with different teams to ensure compliance with relevant regulations and guidelines
• Generate regular reports on responsible gaming metrics.
• Perform customer due diligence, enhanced due diligence in line with the requirements and measures of the RG policy.
• Escalate suspicious cases to our Compliance department and MLRO

What you bring

• 1+ years of similar working experience

• Knowledge of gaming regulations and industry standards.
• Strong interpersonal and communication skills.
• Ability to handle sensitive situations with empathy and professionalism.
• A Bachelor's degree in a relevant field (e.g psychology, counseling, public health) is nice to have
• Flexibility to work on shifts
• Excellent command of English & Greek language (written & verbal)
• High proficiency in Microsoft Office products (Excel, Word etc.)

What we offer

We truly value our people at Novibet! Within our vibrant, dynamic, and fast-paced environment, we encourage everyone to reach their full potential while enjoying every step of the journey. Here’s how we make that happen:

• 💰Competitive Compensation: Attractive salary and bonus scheme
• 🧑‍⚕️Health insurance: Group health & medical insurance package
• 💻Top-Notch Equipment: All the tools you need for your role
• 🚀Career Growth: Focused career development, performance management, and training opportunities
• 🌍Inclusive Environment: A welcoming, international, and multicultural team
• 🎉Engaging Activities: Exciting events, sports, and team-building activities

At Novibet we value diversity and are committed to an inclusive and equitable workplace. All decisions regarding recruitment, hiring, promotion, compensation, employee training and development, and all other terms and conditions of employment, are made without regard to race, religious beliefs, color, gender identity, sexual orientation, marital status, disability or chronic disease, age, ancestry or place of origin.