SaaS Implementation Consultant – Life Sciences

Confidential

Aalst, Vlaams Gewest, Belgium permanent

Posted: March 6, 2026

Quick Summary

As a SaaS Implementation Consultant – Life Sciences, you will act as both a business consultant and expert advisor, guiding customers through the implementation lifecycle of Binocs. The role involves analyzing customer needs, designing and implementing customized solutions, and ensuring seamless integration into the customer’s business environment.

Job Description

About the role

As a SaaS Implementation Consultant – Life Sciences, you will act as both a business consultant and expert advisor, guiding customers through the implementation lifecycle of Binocs. This AI-driven solution optimizes scheduling and planning for QC laboratories and Cell & Gene Therapy facilities, transforming complex workflows into streamlined, data-driven processes. Your mission will be to deliver tailored configurations that integrate seamlessly into the customer’s business environment, driving measurable impact and long-term success.

In this role, you will:

• Analyse and Understand Business Processes:

• Prepare, lead, and follow up on customer workshops to uncover current set-up (business and dataflow), value expectations, and current ways of working.

• Dive deep into the operational workflows of laboratories and supply chains, identifying opportunities to enhance efficiency and productivity with business-savvy Binocs configuration.

• Design and Configure Solutions:

• Collaborate with the Solution Team to translate business challenges into actionable Binocs solutions that align with the customer’s goals.

• Perform hands-on configuration, adapting Binocs to fit complex customer requirements.

• Prepare and drive workshops to iteratively present and improve the proposed solutions.

• Develop and execute testing strategies to ensure high-quality deployments.

• Lead Strategic Implementations:

• Manage end-to-end implementation projects, ensuring milestones are met on time and within budget.

• Follow and refine Binocs’ proven implementation methodology, balancing structure with flexibility to meet unique client needs.

• Engage and educate stakeholders by clearly communicating project plans, design choices and implementation risks to technical and non-technical stakeholders.

• Ensure user adoption of sustainable set-up:

• Steer implementations around “why” (value, problem statements) Customer is implementing.

• Provide training and knowledge transfer to enable self-sufficient customer teams.

• Start up adoption process throughout implementation, to ensure and hand over in-use customer to Customer Success Manager.

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